Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cameron C. Casner

Austin,TX

Summary

Safety-oriented individual well trained to follow emergency protocol, and give cohesive, clear directions. Firm yet gentle enforcer of rules and known for quickly addressing issues. Demonstrated skills in customer service, employee training, lifesaving measures, basic life support, rope management, safety and water rescue.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Gear Advisor - Sales

JensonUSA
03.2020 - 09.2024
  • Over 100 customer contacts per day providing first-rate service via sales, returns, and general customer support.
  • Created training plans to build rapport with customers to better assess the needs and purchasing experience.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
  • Maintained up-to-date knowledge on industry trends and specifications, ensuring accurate advice was provided to clients at all times.
  • Completed company's largest sale at $40,000 with a 35% profit margin and most units sold at 1 time.


Assistant Manager & Climbing Instructor

Summit Climbing, Yoga & Fitness
11.2014 - 11.2019
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed climbing training programs for adaptive and able bodied athletes.
  • Instructed the importance of rope management skills.
  • Followed safety measures to maintain apparatus safety.

Lifeguard & Swim Instructor

YMCA
05.2016 - 05.2017
  • Monitored safety of all guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Led safety training to enhance lifesaving skills.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.

Store Manager

Beef Jerky Outlet
09.2012 - 05.2015
  • Managed inventory control, cash control and store opening and closing procedures.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Education

Associate of Science - Fire Technology

Moreno Valley College
Moreno Valley, CA
06-2023

High School Diploma - With Honors

Canyon Springs High School
Moreno Valley, CA
06.2009

Skills

  • Basic Life Support
  • Rope Safety Management
  • OHV Operator
  • GPS Route Planning
  • Power Tool Operator
  • Incident Management
  • Knowledgeable of Municipal and Wildfires

Certification

2021-06 Basic Life Support

Timeline

Gear Advisor - Sales

JensonUSA
03.2020 - 09.2024

Lifeguard & Swim Instructor

YMCA
05.2016 - 05.2017

Assistant Manager & Climbing Instructor

Summit Climbing, Yoga & Fitness
11.2014 - 11.2019

Store Manager

Beef Jerky Outlet
09.2012 - 05.2015

Associate of Science - Fire Technology

Moreno Valley College

High School Diploma - With Honors

Canyon Springs High School

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