Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Cameron Clegg

Phoenix,AZ

Summary

Experienced manager, successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Six years of progressive leadership experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Kasai Japanese Steakhouse
09.2023 - Current
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
  • Capable of performing all server duties required when short staffed.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.

Front of House Manager

Kasai Japanese Steakhouse
08.2022 - 09.2023
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Maximized table turnover rate through effective floor plans and strategic server assignments.
  • Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
  • Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.

General Manager of Operations

Kahala Brands
03.2018 - 08.2022

Managed five stores, two of which were in the same duration, and five brands.

  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Purchased food and cultivated strong vendor relationships.

Skills

  • Self-motivated Professional
  • Collaboration
  • Flexible & Adaptable
  • Customer Service
  • Multitasking and Prioritization
  • Interpersonal Communication
  • Conflict Resolution

Certification

  • Servsafe certified through the National Restaurant Association

Timeline

Assistant General Manager

Kasai Japanese Steakhouse
09.2023 - Current

Front of House Manager

Kasai Japanese Steakhouse
08.2022 - 09.2023

General Manager of Operations

Kahala Brands
03.2018 - 08.2022
Cameron Clegg