Results-driven HR professional with 10 years of experience in People and Culture. Dedicated to leveraging exceptional organizational, problem-solving, and communication skills to drive organizational success. Proven expertise in coordinating and executing various HR processes. Adept at fostering strong relationships with clients, colleagues, candidates, and management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
HRIS BUSINESS PARTNER
FRAMEBRIDGE
06.2023 - Current
Maintains Workday HCM system functions and delivers data-driven recommendations for key decision-making processes within the organization.
Completes regular audits to ensure data integrity and performs data analysis.
Assists with systems implementation for HCM to create connections or integrations with other systems.
Liaise with IT, vendors, business leaders, HR, employees to provide expertise, training, and troubleshooting.
Develops guidance materials to support HR employees and provides training related to the HRIS.
Responds to inquiries related to Workday HCM system issues; Acts as a liaison with IT and Management; Participates as a member of HRIS project teams.
Provides support to managers regarding Workday business processes and provides guidance on system capabilities.
Acts as liaison between People & Culture and departments that use HR data in everyday operations.
Facilitates change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
HR ADVICE PARTNER
TD BANK (RANDSTAD)
02.2022 - 04.2023
Managed case intake within the HR Advice channel to provide guidance and recommendations to managers and colleagues.
Determined referral of complex people management issues and situations to ensure compliance with internal/external requirements and maintain a positive employee relations climate. Resolved and escalated issues within the scope of employee relations including performance management, behavior management, leaves and accommodation and compensation.
Provided consistent interpretation and delivery of HR programs, practices and policy guidance across the organization. Identified process improvement and efficiency opportunities. Maintained a strong knowledge and understanding of all operating procedures to ensure operation according to Standard Operation Procedures (SOPs) and with level of authority to transact.
Ensured effective case management that included assessment, adjustment and resolution of issues by engaging appropriate HR Shared Services teams as needed. Provided case management for Accommodations and the Disability & Leave Services Team. Ensured proper communication occurred between manager and employee.
HR GENERALIST
NEW JERSEY COURTS, SUPERIOR COURT – HUMAN RESOURCES DIVISION
07.2017 - 09.2021
Provided technical human resource advice and assistance to managers, supervisors and employees in areas including but not limited to recruitment, leave administration including FMLA, payroll, compensation, workers comp, tuition aid, benefits administration, and employee relations.
Leave and Benefits Administration: Managed and coordinated leaves of absences ensuring program compliance, communication of policies and procedures, verification of employee eligibility, system authorizations and adjustments. Annual benefit enrollment process and status event changes to plans. Coordinated the administration of COBRA.
Recruitment: Managed requisitions through ATS systems that included executive, professional and intern positions. Qualified candidates through review of resumes and screenings. Scheduled and observed interviews upon manager request. Created and updated job postings and descriptions. Onboarding processes including employee orientation. Coordinated recruitment events.
Payroll: Processed payroll and conducted payroll related responsibilities including but not limited to processing new hires, terminations, reimbursements and various payouts. Calculated and processed retroactive payments, salary adjustments, overpayments and recoupment. Prepared reports and resolved discrepancies from timekeeping audits. Provided customer service to internal clients by addressing and providing information pertaining to salary related inquiries.
HR SPECIALIST
NEW JERSEY COURTS, SUPERIOR COURT – HUMAN RESOURCES DIVISION
03.2015 - 07.2017
Recruiting Coordinator: Managed ATS system to support full cycle recruiting that included drafting job descriptions, posting job vacancies, sourcing and screening candidates and conducting reference checks. Served as the primary contact for external candidates, as well as internal partners throughout the entire hiring process. Used recruitment systems appropriately with a focus on data integrity to ensure accurate reporting and compliance with data. Collaborated with colleagues on the new hire process including onboarding. Processed employee separations and conducted exit interviews.
Administrative Support: Provided customer service to internal and external clients by responding to inquiries and concerns. Purchasing coordinator; processed work orders and mail; scheduled interviews; administered typing tests and writing samples; maintained filing system and performed data entry. Prepared reports and resolved discrepancies from timekeeping audits. Maintained department budget. Liaison between NJ state agencies and Judiciary employees regarding employee benefits and resolution of employee inquiries and issues. Conducted employee verifications, social media and background checks. Maintained performance evaluations.
ADMINISTRATIVE COORDINATOR
COLUMBIA UNIVERSITY - OFFICE OF THE GENERAL COUNSEL
07.2010 - 04.2013
Managed administrative operations for the Office of the General Counsel that included financial accounting, purchasing activities, records and filing system maintenance, travel facilitation, budget analysis and expense reimbursements.
Facilitated the success of meetings and teleconferences by scheduling with appropriate offices, coordinating with participants, preparing agendas and arranging support equipment.
Prepared presentations, administrative projects and internal and external reports. Disseminated information on behalf of the General Counsel office. Researched law books and retrieved electronic data from online sources, including state and federal websites on General Counsel’s behalf.
Liaison between General Counsel office and students, faculty, staff, visitors, alumni, community and corporate officials. Established and maintained productive working relationships with university clientele and the community.
Education
Some College (No Degree) - Human Services
THOMAS EDISON STATE UNIVERSITY
Trenton, NJ
Skills
HR Policies & Procedures
Recruiting & Sourcing
HRIS Technologies
Payroll
Leave Administration
Benefits Administration
Employee Relations
Onboarding
Project Management
Mediation and Conflict Resolution
Certification
Microsoft Office
Google Suite
HRIS - Workday, UKG-Kronos, Peoplesoft
Jira
Notary Public
Timeline
HRIS BUSINESS PARTNER
FRAMEBRIDGE
06.2023 - Current
HR ADVICE PARTNER
TD BANK (RANDSTAD)
02.2022 - 04.2023
HR GENERALIST
NEW JERSEY COURTS, SUPERIOR COURT – HUMAN RESOURCES DIVISION
07.2017 - 09.2021
HR SPECIALIST
NEW JERSEY COURTS, SUPERIOR COURT – HUMAN RESOURCES DIVISION
03.2015 - 07.2017
ADMINISTRATIVE COORDINATOR
COLUMBIA UNIVERSITY - OFFICE OF THE GENERAL COUNSEL