Dynamic and results-driven professional with experience as an Assistant Manager at Once Upon A Story Boutique, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through effective communication and engaging merchandise displays, while fostering team collaboration to optimize store operations and drive sales.
Personable and reliable with knack for creating positive customer interactions and maintaining organized store environments. Possesses basic retail knowledge and skills in inventory management and point-of-sale systems. Committed to delivering high-quality service and enhancing customer satisfaction.
Store assistant professional with background in retail operations and customer service. Proven record of efficiently managing stock, handling customer inquiries, and ensuring clean and inviting store atmosphere. Reliable team player with focus on achieving positive results and adapting to changing needs, displaying strong organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Wedding Dress Store Assistant Manager
Once Upon A Story Boutique
01.2023 - 07.2025
Assisted customers with product inquiries and recommendations to enhance shopping experience.
Maintained store cleanliness and organization to promote a welcoming environment.
Stocked shelves efficiently, ensuring products were readily available for customers.
Operated point-of-sale system accurately for seamless transactions and customer satisfaction.
Monitored inventory levels, reporting discrepancies to ensure stock availability.
Addressed customer complaints promptly, contributing to a positive store reputation.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
Greeted customers entering store and offered assistance with requirements.
Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
Remained calm and composed in tense situations involving angry or upset customers.
Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Operated POS system to process payments and provide receipts.
Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Displayed merchandise by arranging in appealing ways to boost sales.
Established and maintained professional relationships with customers to increase trust and rapport.
Optimized sales floor layout by rearranging merchandise based on seasonal trends or corporate directives.
Collaborated with team members to ensure seamless operations during peak hours and special events.
Answered questions about store policies and addressed customer concerns.
Increased customer engagement by organizing in-store events and promotions.
Reduced checkout time, implementing more efficient cashier process.
Improved store layout for better customer navigation by reorganizing product displays.
Supported inventory management to minimize stock discrepancies by conducting regular audits.
Enhanced customer satisfaction by providing prompt and courteous service at all times.
Nanny
Martini Family
05.2022 - 08.2024
Organized daily activities to promote educational development and social skills.
Facilitated healthy meal preparation and nutrition education for children.
Managed behavioral challenges using positive reinforcement techniques.
Developed engaging learning materials tailored to individual child needs.
Coordinated playdates and recreational outings to enhance social interaction.
Communicated regularly with parents regarding child progress and concerns.
Implemented safety protocols to ensure a secure environment for children.
Mentored new caregivers on best practices in childcare and development strategies.
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Played games, worked on puzzles, and read books to young children.
Built positive and nurturing environments to support child social and emotional growth.
Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Engaged with children on age-appropriate level.
Promoted intellectual development through reading, storytelling, and engaging educational activities.
Administered basic first-aid and medication in emergency situations.
Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
Transported children to and from school, medical appointments, and extra-curricular activities.
Taught children basic life skills, manners and personal hygiene.
Monitored children's play activities to verify safety.
Provided developmentally appropriate activities for children.
Encouraged children to be understanding and patient with others.
Supervised children engaged in physical activity, learning and social skills with peers.
Organized activities that enhanced children's physical, emotional, and social well-being.