Cameron Coulombe
Portland,ME
Summary
Responsible and reliable employee who will do whatever it takes to ensure operational success of our business. Will devote myself fully to working whatever hours are necessary, following deadlines, and taking excellent care of our customers/guests. Outside of work, disc golf is my middle name. This sport is a big part of my life and where a lot of my friendships have been created over the past few years.
Overview
4
4
years of professional experience
Work History
General Manager
Dunkin' Brands
Auburn, ME
10.2022 - Current
- Oversaw daily restaurant operations
- Created a positive work environment through encouragement and being a role model
- Ensured an excellent guest experience
- Followed food safety protocols and taught them to others
- Created the schedule to accommodate each employees' needs
- Completed the twice-weekly truck order
- Resolved customer complaints promptly
- Handled cash daily, reconciled and dropped off cash deposits
- Interviewed and hired applicants, took full responsibility for onboarding
Shift Leader
Dunkin' Brands
Old Town, Maine
06.2020 - 10.2022
- Trained new team members on all aspects of their job duties
- Aided the general manager in retail operations when they needed coverage
- Maintained an organized work environment by delegating tasks to staff as needed
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Ensured that speed of service goals were achieved
Education
Bachelor of Science - Marine Sciences
University of Maine
Orono, ME05-2022
Skills
- Scheduling
- Customer retention
- Staff supervision
- Customer service
- Cash handling
- Team training and development
- Communication
- COGS (cost of goods and services) management
Timeline
General Manager
Dunkin' Brands
10.2022 - Current
Shift Leader
Dunkin' Brands
06.2020 - 10.2022
Bachelor of Science - Marine Sciences
University of Maine