Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic
Cameron Cox

Cameron Cox

Atlanta,Ga

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Academy Sports + Outdoors
05.2024 - 08.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Burlington Coat Factory Warehouse
04.2023 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Smoothie King
01.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Lead Technician

Cox Commercial Cleaning
03.2020 - 08.2020
  • Company Overview: Cox Commercial Cleaning
  • Planned, scheduled, and delegated daily work to team of employees.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Team lead guide cleaning crew to all points that needs cleaning and instructions on how to get the problem solved
  • Sell customers cars and do online promotion
  • Time management for crew



Education

Current -

Albany state university
11.2024

High school -

Benjamin E Mays high school
01.2023

Skills

  • Team work
  • Organizational skills
  • Strategic planning and scheduling skills
  • Time-management skills
  • Verbal and written communication skills
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency

Additional Information

GPA: 3.75

References

Tenesha Ely 

(Regional Manager) 

Cox Commercial Cleaning.

Tely@coxcommercialcleaning.com 

(770)835-5450

Timeline

Customer Service Representative

Academy Sports + Outdoors
05.2024 - 08.2024

Sales Associate

Burlington Coat Factory Warehouse
04.2023 - 07.2023

Smoothie King
01.2022 - 01.2023

Lead Technician

Cox Commercial Cleaning
03.2020 - 08.2020

High school -

Benjamin E Mays high school

Current -

Albany state university

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Cameron Cox