Cameron Davis
Chatsworth,CA
Summary
Dynamic and flexible worker with a proven track record at Coldstone Creamy, adept in time management and complex problem-solving. Excelled in enhancing customer satisfaction and team performance, significantly improving service delivery. Skilled in verbal and written communication, adept at organizing community events and evaluating program effectiveness to meet diverse needs.
Overview
10
10
years of professional experience
Work History
Coldstone Manager
Coldstone Creamy
03.2022 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Community Manager
C&C Teen Hollywood Film Festival
08.2014 - 08.2019
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Coordinated appointments to show marketed properties.
- Planned special events to get to know and understand partners involved.
Activities Director
California State University, Los Angeles
06.2017 - 07.2018
- Scheduled movies, entertainment, and other special events.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet visitors needs.
- Evaluated supplies and requested purchases to meet activity plans.
- Promoted physical wellness by incorporating exercise classes into daily schedule of activities available to residents.
- Supervised Activities Assistant and conducted performance evaluations.
Education
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA06.2017
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training
- Scheduling and Coordinating
- Relationship Building
- Good Judgment
- Active Listening
- Schedule Management
- Self Motivation
- Conflict Resolution
- Adaptability
Timeline
Coldstone Manager
Coldstone Creamy
03.2022 - 09.2024
Activities Director
California State University, Los Angeles
06.2017 - 07.2018
Community Manager
C&C Teen Hollywood Film Festival
08.2014 - 08.2019
High School Diploma -
Chatsworth Charter High School
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