Cameron De Anda
Summary
I'm a self-driven and outgoing individual with a passion for studying theology, apologetics and business. In 9 years experience of customer service, I have gained the potential to continue making $3,000 in sales goals monthly. I'm capable of adapting and moving into leadership positions easily! I look forward to bringing my organization and follow through work ethic to the table.
Overview
13
13
years of professional experience
Work History
Medical Receptionist
Contour Dermatology And Cosmetic Surgery Center
03.2022 - Current
- Respond to internal/external customer needs in a friendly, timely and efficient manner; follow up on complaints, questions, and concerns while maintaining a positive, upbeat attitude.
- Responsible for checking in and out all patients.(collecting insurance information, payments, consents, financial agreements, etc)
- Reconcile all financial reports for all end of day activity reports.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Performing all other duties as assigned by the Back Office Manager, Office Manager, Medical Director or Executive Director.
Food and Beverage Coordinator
Agua Caliente Casino
07.2021 - 03.2022
- Creating and finishing projects that will streamline events and purchases for the outlet managers.
- Keeping track of back stock and replenishing empties for each outlet.
- Worked closely with the Director of the department to help implement new policies, protocols and our overall structure.
- Auditing employee time punches via Paycom, Microsoft Excel and update Medallia reports of the food and beverage department for accuracy.
- Assist in being a third part to write ups and team member corrections, boosting morale, and celebrating each stand out employee.
Aesthetic Sales Representative
LaserAway Aesthetics
03.2020 - 04.2021
- Initiate sales process by scheduling appointments with warm leads; conduct initial consultation; describe services and products professionally with an expert knowledge base.
- Close sales by building rapport with potential patients; overcome objections; prepare financing contracts with lenders such as Care Credit, Ally, Vive Financial and Varidi.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Manage front desk duties such as checking patients in/out while ensuring a positive and warm experience using pts surname, keeping a clean and professional clinic.
Sales Representative and Customer Care
Garment Decor
06.2019 - 01.2020
- Managed projects from start to finish using in house computer programs to consult clients on their projects by creating visuals, following up on clients experience and following each stage orders run through for on time delivery.
- Assisting the sales staff with package claims, refunds, Rush Order forms, Credit Card Authorization forms, Delivery Request forms and Sign-in Sheets.
- Organized and re-structured sales packets, onboarding policies upon request for clear and concise explanations/ training to represent the company well.
- Extremely Proficient in the programs used day to day: DecoNetwork, Photoshop, Zoho Mail, Zoho Desk, Speed Ship, Ship Station, Shopify, Garment Decor website, Anypromo.com and all vendor sites as needed.
- Managed the owners side business “Brand Decor” on Shopify along with an outside company “Underachievers Merch” on Shipstation to fulfill orders as quickly as possible to stay up to date.
- Acted as shipping manager: retraining the team to catch garments correctly, how to box up orders using printer packs and basic warehouse abilities.
Receptionist
De Anda Insurance Agency
01.2011 - 11.2014
- Converted paper files into a computer data base as needed to update the efficiency of the office. Scanning and maintaining office records digitally and via paper form.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Scheduled staff meetings and assisted in the day-to-day tasks of the office including but not limited to; bank runs, re-stocking office supplies, taking photos of vehicles for reports, balancing registers , handling all forms of payments such as: checks, cards, cash and money orders.
- Maintained confidentiality with each broker and the clients information assigned to each file.
- Learned to examine checks for identification and endorsement before making bank runs to ensure that nothing would be rejected or faulty.
Education
Diploma -
Shadow Hills High School
Indio, CASkills
- Proficient in Microsoft Office Applications
- Organization and Time Management
- Problem-Solving
- Account Management
- Telephone Etiquette
- Conflict Resolution
- Product Knowledge
- Consulting
- Computer Literacy
- Effective Communication
- Key Holder Experience
Languages
English
Native or Bilingual
Spanish
Elementary
Hebrew
Elementary
Timeline
Medical Receptionist
Contour Dermatology And Cosmetic Surgery Center
03.2022 - Current
Food and Beverage Coordinator
Agua Caliente Casino
07.2021 - 03.2022
Aesthetic Sales Representative
LaserAway Aesthetics
03.2020 - 04.2021
Sales Representative and Customer Care
Garment Decor
06.2019 - 01.2020
Receptionist
De Anda Insurance Agency
01.2011 - 11.2014
Diploma -
Shadow Hills High School
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