Committed student who is highly interested in the medical aesthetics field eager to develop professional work experience. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Assistant/Guest Service Ambassador
Valley Health-Winchester Medical Center
Winchester, Virginia
05.2023 - Current
Greets patients, staff, and guests in a warm and friendly manner and provides excellent customer service.
Assists patients and guests with transfer from a wheelchair to a vehicle, and vice versa.
Provides wayfinding assistance to patients, guests, and employees.
Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
Answered questions related to the organization's policies and procedures.
Communicated with nursing staff and department directors regarding patient and visitor needs.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Barista
Sunrise Bagel and Espresso
Fairbanks, AK
12.2021 - 06.2022
Provided exceptional customer service to ensure customer satisfaction.
Independently managed 100+ transactions per shift, consistently and without error.
Operated cash registers to process customer payments.
Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Shift Supervisor
Bagels and Brew
Fairbanks, AK
05.2020 - 07.2021
Promoted to closing manager in three months of employment.
Provided on-the-job training to new staff members.
Conducted weekly inventory of supplies, equipment, and food items.
Assisted upper management with daily operations to meet standards of service and quality.
Assistant Teacher
Fairbanks North Star Borough School District
Fairbanks, AK
05.2017 - 07.2018
Assisted classroom teacher in developing and implementing lesson plans.
Supervised small group activities.
Organized instructional materials, bulletin boards, displays, and demonstrations.
Education
High School Diploma -
West Valley High School
Fairbanks, AK
12-2020
Some College (No Degree) - Nursing
Laurel Ridge Community College
Middletown, VA
Skills
Multitasking and Organization
Excellent Communication
Time management
Problem solving
Administrative Skills
Work Prioritization
Certification
Adult, Child and Baby First Aid/CPR/AED certification