Cameron DICKSON
Livermore,CA
Summary
I bring strong dedication to resolving issues and helping customers to cultivate a positive experience and image of the company.
Overview
7
7
years of professional experience
Work History
Customer Service Representative Host & Event Coord
Lost Worlds
07.2015 - 08.2022
- Greeted customers and represented the company in a professional manner
- Assisted multiple customers simultaneously
- Coordinated and hosted party events to ensure all food, party supplies and equipment were set up and all customer expectations were met
- Multitasked, solved complex problems and handled customer issues in a timely manner
- Worked under pressure and interacted with tact and diplomacy to support customers, managers, and coworkers in a complex and fast-paced work environment
- Handled customer complaints with empathy and composure
- Consistently met short and long-term targets in sales
- Assisted customers with inquiries, issues, and concerns by providing information while adhering to company policies
- Trained new employees to comply with company policies and expectations
Education
MBA -
Biola University
La Mirada, CABA - Business
Sonoma State University
Rohnert Park, CASkills
- Event Publicity
- Event Staffing
- Serve Client Needs
- Digital Marketing
- Vendor Management
- Business Growth
- Pricing Negotiation
- Workflow Management
- Crisis Management
- Event Supervision
- Public Safety and Security
- Client Relationship Development
Affiliations
- Member of National Customer Service Association
Timeline
Customer Service Representative Host & Event Coord
Lost Worlds
07.2015 - 08.2022
MBA -
Biola University
BA - Business
Sonoma State University
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