Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Cameron Donatelli

Phoenix,AZ

Summary

Hello My name is Cameron Donatelli. I am a motivated, car loving, social young man who is really just trying to get a start in my adult life and career. Proven in enhancing customer loyalty and upselling products at Uhaul Moving And Storage, I excel in conflict resolution and customer service. Leveraging critical thinking and consultative sales skills, I've significantly contributed to team productivity and sales growth, always prioritizing client satisfaction. I love to work in a team like work environment and cant wait to get started

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Uhaul Moving And Storage
02.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Checking in rental vehicles, doing inspections including fluid and tire life checks

Delivery Driver

Domino's Pizza
11.2023 - 02.2024
  • Delivered food to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate delivery of goods
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Door-to-Door Sales Representative

Envision Security Inc
08.2023 - 11.2023
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
  • Boosted territory revenue through consistent follow-ups on leads and effective time management.
  • Maximized efficiency in time management by strategically scheduling visits within geographical areas to minimize travel times between appointments.

Driver

Enterprise Rent-A-Car
01.2023 - 08.2023
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Courier

Embry Health
02.2021 - 01.2023
  • Transported covid-19 test specimens and blood draws to laboratories where they would then be processed
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Followed company policies and procedures during shift.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
  • Drove safely at all times to avoid accidents and harm.

Education

High School Diploma - N/A

International Commerce High School
Phoenix, AZ

Skills

People person

Certification

I am CPR and First Aid certified

Timeline

Customer Service Representative

Uhaul Moving And Storage
02.2024 - Current

Delivery Driver

Domino's Pizza
11.2023 - 02.2024

Door-to-Door Sales Representative

Envision Security Inc
08.2023 - 11.2023

Driver

Enterprise Rent-A-Car
01.2023 - 08.2023

Courier

Embry Health
02.2021 - 01.2023

High School Diploma - N/A

International Commerce High School

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