Cameron Donson
Oklahoma City,OK
Summary
Dynamic hospitality professional with extensive experience at Industry Gastro Lounge, excelling in customer service and team collaboration. Proven ability to thrive in high-pressure environments, enhancing guest satisfaction through effective multitasking and timely food delivery. Adaptable and committed to maintaining a clean, organized dining atmosphere while supporting team success.
Overview
1
1
year of professional experience
Work History
Host
Industry Gastro Lounge
03.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Busser
Industry Gastro Lounge
03.2024 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Food Runner
Industry Gastro Lounge
03.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
Edmond Santa Fe High School
Edmond, OK05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Languages
Spanish
Limited Working
Timeline
Host
Industry Gastro Lounge
03.2024 - Current
Busser
Industry Gastro Lounge
03.2024 - Current
Food Runner
Industry Gastro Lounge
03.2024 - Current
Edmond Santa Fe High School
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