Cameron Doshier
Locust Grove,OK
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
7
7
years of professional experience
Work History
Senior Road Maintenance Representative
J B Hunt Tranport
Lowell , AR
2020.04 - Current
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Answered phone calls and directed them to appropriate personnel.
- Established positive relationships with customers through effective communication techniques.
- Coordinated with logistics and supply chain teams to ensure timely delivery of products.
- Trained new representatives on product knowledge and company policies.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Answered questions and resolved concerns for customer support.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Provided customer service by answering service related questions.
- Consistently met daily performance goals set by management team members.
- Collaborated with team members to identify areas of improvement in customer service processes.
Parts Sales Representative
P & K Equipment
Tontitown , AR
2017.03 - 2019.04
- Maintained inventory of parts, stocking shelves and back room areas with new items as needed.
- Provided customer service to assist in parts selection and ordering process.
- Ensured that all safety regulations were followed while handling hazardous materials such as oils, solvents.
- Adhered to company policies regarding storage of confidential information such as credit card numbers and customer records.
- Tracked shipments using automated systems to ensure accurate deliveries were made in a timely manner.
- Generated purchase orders for materials needed for repairs or special projects.
- Handled returns of defective or incorrect parts following established procedures.
Education
High School Diploma -
Har-Ber High School
Springdale, AR2011-05
Skills
- Needs analysis
- Customer Support
- Sales Reporting
- Technical Troubleshooting
- Records Management
- Paperwork Processing
- Client Service
- Customer Relations
- Telephone reception
- Staff Training
Timeline
Senior Road Maintenance Representative
J B Hunt Tranport
2020.04 - Current
Parts Sales Representative
P & K Equipment
2017.03 - 2019.04
High School Diploma -
Har-Ber High School
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