Summary
Overview
Work History
Education
Skills
References
Community Service
Timeline
Hi, I’m

Cameron Dukes

Summary

Proven ability to provide excellent customer service and resolve customer complaints promptly. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. I'm hoping to leverage my capabilities to successfully fill your team's Brand Ambassador role- the adaptable student with conflict resolution, customer communications, and order processing knowledge. I hope to leverage my abilities to fill the vacancy on your team successfully. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and group settings. Dependable and reliable, ready to learn and grow with your company. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

1
year of professional experience

Work History

Fosters Grille

Cashier
08.2023 - Current

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Addressed customer needs and made product recommendations to increase sales.

Jack Vardaman Workforce Development Program

Brand Ambassador
06.2022 - 08.2023

Job overview

  • Answered product questions and mitigated concerns to close sales
  • Performed market research to identify new opportunities for growth and development within the company's branding strategy
  • Demonstrated superior communication abilities while interacting with customers to promote products and services
  • Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally
  • Kept areas neat while working and returned items to correct locations following demonstrations
  • Delivered exceptional customer service to provide a positive experience throughout the sales process
  • Processed POS transactions and RMAs, following company policies
  • Provided accurate information to clients and referred customers to appropriate team members when needed
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Maintained clean, organized and professional work environment.
  • Worked with team to achieve sales goals for products.
  • Maintained knowledge of current promotions and product features.
  • Established and maintained positive relationships with customers.

Education

Frederick Douglass High School

High School Diploma
06.2025

Skills

  • Lead Generation
  • Providing Feedback
  • Critical Thinking
  • Relationship Builder
  • Effective Communicator
  • Communication Skills
  • Customer Service
  • Effective Working Relationships
  • POS Systems
  • Product Recommendations

References

  • Chalita Belt, Teacher, (301) 952-2400, chalita-belt@gmail.com
  • Kimberly Major, Counselor, (301) 952-2400, kimberly-major@gmail.com

Community Service

  • 02/2023, 02/2023, Shabach Ministries Judge Me Now Resource, Upper Marlboro, Maryland, I learned about the purpose of caring about your body. In this activity, we were taught about diseases and were put in groups to problem-solve.
  • 01/2023, 01/2023, Anacostia River Keep, Upper Marlboro, Maryland, I volunteered to clean up around the Anacostia River to clean up my community.
  • 11/2022, 11/2022, EDCJCC packaging Thanksgiving meals, Upper Marlboro, Maryland, During this community service, I prepared food for people experiencing homelessness to prepare them for Thanksgiving.

Timeline

Cashier

Fosters Grille
08.2023 - Current

Brand Ambassador

Jack Vardaman Workforce Development Program
06.2022 - 08.2023

Frederick Douglass High School

High School Diploma
Cameron Dukes