Highly motivated and committed Medical Assistant with four years experience across multiple clinical environments looking to gain clinical research experience in preparation for future application to medical school.
· Completed patient intake, discharge, triage, and medical scribing using TSI Healthcare
· Performed variety of subcutaneous and intramuscular medication injections
· Counseled and educated patients on safe and proper use of biologic autoinjectors
· Collected and analyzed patient data as part of ongoing retrospective research study evaluating change in rheumatological clinical outcomes of patients with radiographically confirmed Non-Alcoholic Fatty Liver Disease (NAFLD)
· Completed patient intake, medical scribing using AthenaNet EMR, and patient discharge
· Assisted during minimally invasive surgeries and in-office procedures, including balloon sinuplasty, eustachian tube dilation, septoplasty, turbinate reduction, sinus debridement, nasal endoscopy, fiberoptic laryngoscopy, thyroid Fine Needle Aspiration, and transtympanic injections
· Generated CT sinus and temporal bone scans
· Scheduled patient appointments, processed prescription refill requests and prior authorizations, provided clinical and surgical patient education
· Performed translations between provider and Spanish-speaking patients as needed
· Developed and executed comprehensive training programs for four new Medical Assistant hires
EngIn, 03/2023 - Current
· Create weekly lesson plans for basic-to-advanced English-speakers in Ukraine to as part of volunteer program to improve general speaking and reading English fluency levels
· Provide guided feedback to two Ukrainian students during weekly virtual sessions to enhance language comprehension
Duke Regional Hospital, Durham, NC, 2019 - 2020
Emergency Department Chief Ambassador
· Conducted interviews, planned orientations and meetings, and integrated newly accepted Ambassadors into Emergency Department duties
Emergency Department Ambassador
· Assisted nurses and staff in volunteer capacity with non-medical and transport needs to facilitate patient flow throughout the Emergency Department