Cameron Dunn
Peoria,IL
Summary
Hardworking employee with customer service, multitasking, time management abilities, and quality experience. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Contractor
Hinduju Global Solutions
10.2023 - 04.2024
- Collaborated with dealerships to configure and implement a range of products on the CarGurus platform.
- Assisted in the activation of dealership products through phone conversations with providers
- Effectively communicated with dealerships to comprehend their product requirements.
Quality Assurance Agent
Hinduju Global Solutions
12.2019 - 10.2023
- Monitored CSR's weekly to ensure high quality customer conversations
- Provided support and training to CSR's struggling to meet quality standards, resulting in improved performance.
- Conducted weekly meetings with clients to review quality data and update procedures.
Customer Service Assistant
Hinduju Global Solutions
05.2017 - 12.2019
- Provided customers with information regarding vehicles available for sale on our website
- Acted as a liaison between customers and vehicle sellers, ensuring effective communication and information exchange.
Hy-Vee
01.2017 - 05.2017
- Ensured dishware was consistently ready for immediate use by the chef
- Organized and maintained dish storage for efficient kitchen operation
- Responsibilities included trash disposal, recycling, floor maintenance, and occasional assistance with meat preparation.
Sun Foundation
06.2016 - 07.2016
- Maintained a secure environment for kids during the camp duration
- Provided daily assistance in bus monitoring and ensured availability of water and necessary supplies for all classes
- Performed various manual labor tasks including mowing grass, weed whacking, table moving, and table painting in the weeks following the camp.
- Assisted in managing and organizing two classes, ensuring the availability of necessary supplies and providing support to the teacher.
Kroger
08.2015 - 02.2016
- Ensured smooth and timely packaging of customers' purchases
- Efficiently retrieved shopping carts from parking lot
- Delivered prompt assistance to fulfill customer needs.
Education
Peoria Notre Dame High School
05.2017
Skills
- Self-directed
- QA reporting
- Quality processes
- Call Monitoring
- High-energy attitude
- Customer Assistance
- Child Supervision
Timeline
Contractor
Hinduju Global Solutions
10.2023 - 04.2024
Quality Assurance Agent
Hinduju Global Solutions
12.2019 - 10.2023
Customer Service Assistant
Hinduju Global Solutions
05.2017 - 12.2019
Hy-Vee
01.2017 - 05.2017
Sun Foundation
06.2016 - 07.2016
Kroger
08.2015 - 02.2016
Peoria Notre Dame High School
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