Dedicated insurance agent with a strong focus on client consultation and policy compliance. Proven ability to enhance customer satisfaction through effective communication and personalized service.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Insurance Agent
Globe Life
Clermont, Florida
07.2026 - 08.2026
Assisted clients in selecting appropriate insurance plans based on individual needs.
Educated customers on the importance of maintaining adequate insurance coverage.
Conducted policy reviews to ensure compliance with company standards and regulations.
Collaborated with team members to enhance service delivery and client satisfaction.
McDonald's Crew Member
McDonald's
Clermont, Florida
10.2025 - 08.2026
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Collaborated with team to ensure timely order fulfillment and customer satisfaction.
Engaged with customers to address inquiries and resolve issues promptly.
Assisted team members in training new crew members on operational tasks.
DoorDash Driver
DoorDash
Clermont, Florida
05.2025 - 10.2025
Managed multiple deliveries simultaneously while adhering to deadlines.
Communicated with customers to ensure satisfaction and address inquiries.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Reported issues or delays promptly to the support team for resolution.
Factory Production Worker
ERMCO
Dyersburg, Tennessee
10.2023 - 05.2025
Inspected products for quality and adherence to standards.
Packaged completed products according to customer specifications.
Followed written instructions regarding product assembly processes.
Collaborated with supervisors to streamline workflow procedures.
Factory Worker
HT Hackney
Covington, Tennessee
03.2023 - 11.2023
Operated machinery to assemble and package products efficiently.
Collaborated with team members to ensure smooth production flow.
Assisted in training new employees on operational procedures.
Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
server
BreakfestCove
Covington, Tennessee
03.2021 - 05.2023
Provided outstanding customer service in high-pressure dining environment, enhancing guest experience.
Ensured guest satisfaction through proactive service and quick response to needs.
Upsold daily specials and featured items to enhance guest experience.
Maintained cleanliness and organization of dining areas, contributing to overall dining satisfaction.
Education
High School Diploma -
Gateway Christian School
Memphis, TN
05-2023
Skills
Insurance consulting
Client consultation
Claims management
Policy compliance
Risk assessment
Sales techniques
Customer relationship management
Certification
0215 Life, Health & Variable Contracts Insurance Agent