Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Frey

Belleville

Summary

Dynamic and dedicated professional with extensive experience in customer service at Paoli Pub. Proven ability to enhance customer satisfaction through effective multitasking and conflict resolution. Strong work ethic and quick learner, adept at managing high-pressure situations while maintaining a clean and organized environment. Skilled in cash handling and fostering team collaboration.

Overview

3
3
years of professional experience

Work History

Food Runner

Paoli Pub
06.2023 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.

Barista

Lingonberry Llama
05.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and gain loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Concessions

AMC Theatres
10.2023 - 03.2024
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

High School Diploma -

Belleville High School
Belleville, WI
06-2024

Skills

  • Customer service
  • Time management
  • Cash handling
  • Point of sale systems
  • Conflict resolution
  • Team collaboration
  • Food safety practices
  • Inventory management
  • Quick learner
  • Strong work ethic
  • Effective multitasking
  • Bussing tables
  • Cleaning and sanitizing

Timeline

Concessions

AMC Theatres
10.2023 - 03.2024

Food Runner

Paoli Pub
06.2023 - Current

Barista

Lingonberry Llama
05.2022 - Current

High School Diploma -

Belleville High School

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Cameron Frey