Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
SERVICE LOT ATTENDANT/TIRE TECHNICIAN
BILL LUKE SAN TAN
02.2024 - Current
Operated tire-changing machinery to ensure safe installations.
Inspected tires for wear, damage, and proper inflation levels.
Test drove vehicles in the maintenance department to ensure that they are running properly after repairs.
Organized vehicle inventory and maintained cleanliness of the lot.
Communicated effectively with team members to streamline daily operations.
Ensured cleanliness and organization of customer areas to create a welcoming environment.
Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
Communicated with customers via phone or email to confirm reservations or answer questions about services offered at the lot.
Maintained accurate service documentation.
Prioritized multiple service requests in a fast-paced environment.
GENERAL SERVICE TECHNICIAN
SUN DEVIL AUTO
04.2023 - 02.2024
Utilized diagnostic tools to troubleshoot and repair automotive systems effectively.
Performed routine maintenance and repairs on vehicles, including oil changes, tire rotations, brakes, exhaust systems and other services as needed.
Performed wheel alignments to help improve handling characteristics of a vehicle.
Assessed suspension system components for wear or damage due to road conditions.
Identified worn out fluid levels such as oil, coolant or brake fluid and refilled them accordingly.
Installed batteries, wiper blades and bulbs using appropriate parts.
Replaced broken headlights or tail lights with new ones as needed.
Verified proper functioning of all safety features such as seatbelts and airbags, in accordance with state regulations.
Assisted customers with service recommendations based on vehicle condition.
Prepared job assignment reports and forms for accountability and traceability.
AUTO DETAILER
EARNHARDT CHANDLER CADILLAC
12.2021 - 04.2023
Cleaned and polished vehicles to enhance appearance and maintain quality standards.
Vacuumed and shampooed interiors to remove dirt and stains effectively.
Utilized pressure washers and steam cleaners for deep cleaning services.
Organized detailing supplies and maintained a clean work environment consistently.
Trained new staff on proper detailing techniques and safety procedures efficiently.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Ordered and restocked supplies to keep workplace operating smoothly.
Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
Responded promptly to customer inquiries regarding services provided.
Inspected vehicles thoroughly before and after detailing to ensure quality of work.
FINANCIAL REPORTS DATA ENTRY
REDIRECT HEALTH
12.2019 - 10.2020
Verified financial and customer data to ensure accuracy and completeness.
Maintained accurate customer and business records in company databases to support decision-making.
Prioritized and organized tasks to efficiently accomplish service goals.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.
Processed incoming documents and filed them systematically.
Updated existing records with new information as needed.
Performed data entry to input files into digital database.
Received and recorded cash, checks and transfers.
Matched orders with invoices and recorded required information.