Cameron Gibson
Brookhaven,GA
Summary
Results-driven professional with over 2 years of account managing and customer support experience exhibiting strong leadership skills that drive team collaboration and operational excellence. Proven ability to enhance efficiency and customer satisfaction through strategic problem-solving and effective communication. Adept at cultivating a positive work environment that fosters teamwork and continuous improvement. Enthusiastic about assisting others, and helping others towards their endeavors.Effortlessly able to manage complex assignments, resulting in performance improvement and increased efficiency of my team.
Overview
6
6
years of professional experience
Work History
Account Manager/Customer Service Specialist
Purple Haven Auto Rentals, LLC
06.2022 - Current
- Managed customer inquiries with a collaborative and enthusiastic approach and completed within a timely manner.
- Answered to all customers with the intent to solve their issue and uphold the companies policies.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted Inbound/Outbound interactions with customers and third parties via telephone, email and/or written correspondence.
- Document all instances in a clear and incisive manner exercising the use of all appropriate systems in conjunction with established company procedures.
- Sensitively handle confidential personal information
- Stay on track with changing regulations and procedures.
Substitute teacher
Candler County Board of Education
08.2021 - 05.2022
- Swiftly adapted to varied classroom environments, ensuring seamless learning continuity
- Managed classroom dynamics effectively, fostering an inclusive and disciplined learning space
- Collaborated closely with faculty, delivering custom-tailored educational experiences
- Implemented innovative strategies to ensure no student fell behind
- Significantly improved student engagement and learning outcomes.
Tutor
Self Employed
Metter, GA
08.2018 - 05.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Education
Some College (No Degree): General Studies -
Southeastern Technical College
Vidalia, GAHigh School Diploma -
Metter High School
Metter, GA05.2021
Skills
- Account Management
- Customer Service
- Client Relations and Interpersonal Skills
- Written correspondence
- Oral Communication
- Data Entry
- Problem Solving
- Microsoft Outlook, Team and Excel
Timeline
Account Manager/Customer Service Specialist
Purple Haven Auto Rentals, LLC
06.2022 - Current
Substitute teacher
Candler County Board of Education
08.2021 - 05.2022
Tutor
Self Employed
08.2018 - 05.2021
Some College (No Degree): General Studies -
Southeastern Technical College
High School Diploma -
Metter High School