Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cameron Gilbert

Cameron Gilbert

Carrollton

Summary

Experienced in office management and administration. Adept at optimizing productivity, efficiency, and service quality. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence.

Overview

8
8
years of professional experience

Work History

Assistant Administrative Manager

Frisco Spinal Rehabilitation
11.2023 - Current
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Improved marketing to attract new customers and promote business.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Health and Wellness Coach

Texas Woman's University
08.2022 - 09.2023
  • Maintained detailed records of client interactions including notes from consultations, feedback forms, and other relevant documents.
  • Coordinate logistics and archive all relevant materials, documents, and communications with high accuracy
  • Created content for social media platforms such as blog posts, videos, and infographics to educate the public about healthy living practices.
  • Leverage Instagram Analytics and Facebook Insights to evaluate performance, develop reports on social media effectiveness, and identify opportunities to refine marketing approach.

Rehabilitation Technician

Sportsmed Physical Therapy
01.2022 - 08.2022
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Monitored patient progress and reported changes to physical therapist.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.

Lead Concierge

Integrated Real Estate Group
08.2020 - 02.2022
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Facilitated and coordinated transportation services for guests.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Assistant Store Manager of Operations

Follett Corporation
06.2019 - 08.2020
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Pet Care Specialist

Lafayette Veterinary Care Center
02.2018 - 04.2019
  • Examined and observed animals to detect signs of illness, disease, or injury
  • Provided treatment to sick or injured animals, or contact veterinarians to secure treatment
  • Performed animal grooming duties
  • Answer telephones and schedule appointments
  • Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities
  • Collect and record animal information such as weight, size, physical condition, treatments received, medications given, and food intake.

Gym Attendant

Red Lerille's Health & Racquet Club
01.2017 - 04.2018
  • Conducted tours of the facility for prospective members.
  • Verified member identification cards at entrance to ensure access rights were up-to-date.
  • Monitored locker room areas for cleanliness and security purposes.
  • Developed relationships with customers to encourage loyalty to the gym brand.
  • Ensured effective communication between Buyers, vendors, and internal departments regarding order changes
  • Maintained staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities
  • Provided positive customer service by assisting with inquiries, complaints, and emergencies.

Education

Bachelor of Science - Kinesiology

Texas Woman's University
Denton, TX
08-2023

Skills

  • Workflow optimization
  • Database entry
  • Billing and invoicing
  • Electronic health records
  • Critical thinking
  • HIPAA compliance

Timeline

Assistant Administrative Manager

Frisco Spinal Rehabilitation
11.2023 - Current

Health and Wellness Coach

Texas Woman's University
08.2022 - 09.2023

Rehabilitation Technician

Sportsmed Physical Therapy
01.2022 - 08.2022

Lead Concierge

Integrated Real Estate Group
08.2020 - 02.2022

Assistant Store Manager of Operations

Follett Corporation
06.2019 - 08.2020

Pet Care Specialist

Lafayette Veterinary Care Center
02.2018 - 04.2019

Gym Attendant

Red Lerille's Health & Racquet Club
01.2017 - 04.2018

Bachelor of Science - Kinesiology

Texas Woman's University

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