Cameron Gilliam
Spartanburg,SC
Summary
Results-driven Head of Operations known for productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability to drive operations forward. Commitment to continuous improvement and operational excellence sets the stage for success in dynamic environments. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Representative
Ymca Of Greater Spartanburg
Spartanburg, South Carolina
06.2022 - Current
- Excellent communication skills gained through previous experience in handling customer inquiries and complaints.
- Developed and implemented software solutions for a variety of projects.
- Managed a high volume of calls while maintaining a professional and courteous demeanor.
- Utilized CRM system and accurately documented customer interactions and tracked progress on open issues.
Head of Operation
Cams Sweets
Spartanburg, South Carolina
07.2020 - Current
- Managed a team of 20+ employees to ensure efficiency and productivity.
- Developed long-term strategies for improving operational efficiency while maintaining high-quality service levels.
- Assisted customers with product selection, troubleshooting, and order processing.
Education
High School Diploma -
Dorman High School
Roebuck, SC05-2022
Bachelor of Science - Architectural Engineering
North Carolina A & T State University
Greensboro, NCSkills
- Communication
- Time Management
- Customer Service
- Leadership
- Strategic Planning
- Data Analysis
- Programming
- System Troubleshooting
Languages
English
Full Professional
Spanish
Limited
Projects
Villa Savoye
I had the opportunity to take on the task of coming up with a budget. Being able to withhold a difficult task and being able to accomplish the project promptly, Served as project leader by organizing team meetings, tracking progress, and providing a forum for discussion.
Timeline
Representative
Ymca Of Greater Spartanburg
06.2022 - Current
Head of Operation
Cams Sweets
07.2020 - Current
High School Diploma -
Dorman High School
Bachelor of Science - Architectural Engineering
North Carolina A & T State University
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