Cameron Gordon
Data Analyst
Garden City,ID
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Auction Engineer - Data Analyst - Client Liaison
Auction Frogs
Boise, Idaho
09.2020 - Current
- Researched and resolved issues regarding integrity of data flow into databases.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Collaborated with business-unit leaders to identify and prioritize problems.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
Logistics Pickup Clerk
Saia LTL Freight
Boise, ID
10.2018 - 05.2019
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Collaborated with vendors and warehouse personnel to procure supplies and materials.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.
Fraud Account Supervisor
Capital One
Boise, ID
11.2017 - 09.2018
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Provided exemplary level of customer service to clients and company personnel.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Investigated cases of credit card fraud, which involved upwards of $15,000 per case.
Front Desk Receptionist
The Cabin
Boise, ID
01.2016 - 04.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Designed employee work schedules to address complete operational needs.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Monitored office supplies by checking inventory and placing orders.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept accounts in balance and ran daily reports to verify totals.
Assistant to ECommerce Manager
The Idaho Youth Ranch
Boise, Idaho
06.2015 - 07.2015
- Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Constructed new payment systems for online orders to optimize website shopping and boost sales.
- Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
Education
Bachelor of Arts - English - Creative Writing
Boise State University
Boise, ID 03.2012 - 05.2017
Skills
Data validation
Enterprise application integration
Data profiling
Defect tracking
Data quality assurance processes
Technical Writing
Timeline
Auction Engineer - Data Analyst - Client Liaison
Auction Frogs
09.2020 - Current
Logistics Pickup Clerk
Saia LTL Freight
10.2018 - 05.2019
Fraud Account Supervisor
Capital One
11.2017 - 09.2018
Front Desk Receptionist
The Cabin
01.2016 - 04.2016
Assistant to ECommerce Manager
The Idaho Youth Ranch
06.2015 - 07.2015
Bachelor of Arts - English - Creative Writing
Boise State University
03.2012 - 05.2017