Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron Gordon

Data Analyst
Garden City,ID

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.


Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Auction Engineer - Data Analyst - Client Liaison

Auction Frogs
Boise, Idaho
09.2020 - Current
  • Researched and resolved issues regarding integrity of data flow into databases.
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Collaborated with business-unit leaders to identify and prioritize problems.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.

Logistics Pickup Clerk

Saia LTL Freight
Boise, ID
10.2018 - 05.2019
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Collaborated with vendors and warehouse personnel to procure supplies and materials.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.

Fraud Account Supervisor

Capital One
Boise, ID
11.2017 - 09.2018
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Provided exemplary level of customer service to clients and company personnel.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Investigated cases of credit card fraud, which involved upwards of $15,000 per case.

Front Desk Receptionist

The Cabin
Boise, ID
01.2016 - 04.2016
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Designed employee work schedules to address complete operational needs.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Monitored office supplies by checking inventory and placing orders.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept accounts in balance and ran daily reports to verify totals.

Assistant to ECommerce Manager

The Idaho Youth Ranch
Boise, Idaho
06.2015 - 07.2015
  • Established and maintained balanced and accurate e-commerce budget to execute on initiatives with proper funding and enrich customer experience.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Constructed new payment systems for online orders to optimize website shopping and boost sales.
  • Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.

Education

Bachelor of Arts - English - Creative Writing

Boise State University
Boise, ID
03.2012 - 05.2017

Skills

Data validation

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Timeline

Auction Engineer - Data Analyst - Client Liaison

Auction Frogs
09.2020 - Current

Logistics Pickup Clerk

Saia LTL Freight
10.2018 - 05.2019

Fraud Account Supervisor

Capital One
11.2017 - 09.2018

Front Desk Receptionist

The Cabin
01.2016 - 04.2016

Assistant to ECommerce Manager

The Idaho Youth Ranch
06.2015 - 07.2015

Bachelor of Arts - English - Creative Writing

Boise State University
03.2012 - 05.2017
Cameron GordonData Analyst