Cameron Gordon
New Albany,IN
Summary
Experienced and compassionate IT professional with over 15 years of client-focused experience, including management roles. Skilled in directing operations, managing accounts, overseeing projects, and leading teams. Specializes in medical IT, working with local hospitals and traveling for projects across North Carolina. Proficient in Microsoft and Apple software, with previous experience as a Cerner EHR Super User. Possesses excellent communication, leadership, and customer relation skills. Highly task-oriented and self-motivated, with a proven ability to rapidly grasp new concepts and technologies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
PROJECT SUPERINTENDENT
Miranda Construction
05.2022 - 03.2025
- Onsite superintendent
- Scheduled all subcontractors and confirmed their timelines for project completion
- Worked with Project Manager to drive the job to the finish line
- Provided weekly onsite safety meetings
- Documented each day’s progress using an application called Procore
- In charge of all material purchased, deliveries, and shipping times
- Reported any safety related issues and documented them
- Worked with the client on a weekly basis to answer any questions they may have about job progress
- Worked with architects and engineers to ensure the job was being done to their standards
- Worked with the city to ensure all inspections were done as needed and confirm the job was complete correctly
- Attended monthly internal safety meetings to upkeep my OSHA certification
DIRECTOR OF OPERATIONS
Wired Up
01.2021 - 05.2022
- Built relationships with all clients
- Created and monitored the weekly schedule for our technicians
- Held daily team huddles and weekly update meetings for the team
- Reviewed work that was out for bid and selected the work Wired Up wanted to win
- Estimated all work selected, created our pricing, and submitted pricing to the client
- Projected managed the projects our team was awarded
- Onsite installation of data cabling, speakers, access control systems, audio/ visual equipment
- Provided technical guidance and training to clients after new systems were installed
- Worked to keep long lasting relations with our clients to maintain future business
- Spend several hours a week networking through BNI and other local groups
- Strong resource for coworkers
TECHNICAL ACCOUNT MANAGER
Advanced Business Solutions
07.2019 - 01.2021
- Managed 40+ medical client accounts
- Oversaw client contract utilization and helped guide them in the best way to gain their IT needs
- Built and kept relationships with the leadership team of each client
- Lead quarterly business reviews with each client to help them understand positives and negatives in the environment
- Designed a roadmap for each client based on ongoing and upcoming IT needs, budgets included
- Worked with each client’s ABS service team when large scale issues arose in their environment
- Helped manage projects for each client as needed
- Collaborated with internal IT teams of clients and other outsourced teams
- Helped train and orientate new hires to our department
PROJECT ENGINEER - TRAVELING
Advanced Business Solutions
01.2019 - 07.2019
- I flew to NC each Monday morning and back to Louisville each Friday afternoon as a Project Engineer
- Assisted in the hospital wide roll out of Cerner
- Go Live Cerner (EHR) rollout support for 18 days straight
- Provided 24/7 support to hospital during and after rollout
- Specialized in BSMD (Bed Side Monitoring Device) installation and cutover
- Responsible for educating hospital staff as questions arose
- Coordinated printer change over through the hospital section by section
- Provided training for new users
- Proficient in EHR – Cerner
- Cerner Super User
PROJECT COORDINATOR
Advanced Business Solutions
05.2016 - 01.2019
- Coordinated a lease refresh of all computers and monitors that were up on lease purchased by Jewish Hospital
- This was a multiple year project that included all Jewish owned medical centers
- Assisted in leading a team of technicians in locating and replacing the proper devices
- Scheduled team weekly
- Updated master lease replacement list in Microsoft Access each day with serial numbers that were returned after replacement
- Worked with shipping companies to confirm BOL was correct and pickups were on time
- Provided training to users after replacement as needed
- Worked with hospital leadership team to provide updates as needed
- Cerner Super User
- Additional responsibilities were filling in as a technician and replacing equipment in the field as needed
GENERAL MANAGER
iExpert Studio
01.2008 - 05.2016
- Master Technician
- Repair of hardware and software on phones, tablets, computers, and gaming systems
- Scheduled staff weekly
- Provided training in repair on new devices as they came in
- Worked directly with clients to ensure their needs were met
- Shipped and received all orders
- Made daily bank deposits
- Attended out-of-state conferences on behalf of the company
Education
ASSOCIATES DEGREE - COMPUTER ELECTRONICS ENGINEERING
ITT Technical Institute
01.2007
Skills
- Project management
- Problem solving
- Conflict resolution
- Customer service
- Teamwork and collaboration
- Multitasking
- Excellent communication
Certification
- OSHA 10 Hour Certification, 2024
- CPR/ Basic Life Support Certification, 2024
Timeline
PROJECT SUPERINTENDENT
Miranda Construction
05.2022 - 03.2025
DIRECTOR OF OPERATIONS
Wired Up
01.2021 - 05.2022
TECHNICAL ACCOUNT MANAGER
Advanced Business Solutions
07.2019 - 01.2021
PROJECT ENGINEER - TRAVELING
Advanced Business Solutions
01.2019 - 07.2019
PROJECT COORDINATOR
Advanced Business Solutions
05.2016 - 01.2019
GENERAL MANAGER
iExpert Studio
01.2008 - 05.2016
ASSOCIATES DEGREE - COMPUTER ELECTRONICS ENGINEERING
ITT Technical Institute
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