Cameron Graves

Dedicated to improving healthcare operations through proactive management of services and teams. Successful at tracking data and optimizing programs according to budget guidelines and forecasted trends. Certified Records Tech. Well-qualified Health Services Administrator effective at developing and implementing service policies to meet changing needs. Decisive manager with 3 years' experience in the field. Pursuing a new professional opportunity with long-term potential. Experienced healthcare leader adept at training and leading successful teams focused on delivering exceptional service to all patients. Talented problem-solver with excellent clinical, scheduling and budget administration skills. Polished individual providing administrative support and preparing authorized requests for information, including eligibility status. Energetic Health Systems Specialist offering expert group training sessions to make personnel aware of procedures and policies. Driven professional known for having exemplary communication and collaboration skills. Highly trained Health Systems Specialist providing advice and assistance to employees on clinical matters. Offering a strong background in reporting, maintaining confidential data and implementing effective solutions. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Well-qualified Health Services Administrator effective at developing and implementing service policies to meet changing needs. Decisive manager with 3 years' experience in the field. Pursuing a new professional opportunity with long-term potential. Health Services Administrator with 5 years of experience overseeing healthcare services for Medical facilities. Coordinates clinics, blood drives and other program activities to increase community wellbeing. Detail-oriented, hardworking and knowledgeable leader with excellent organizational and communication skills.

• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.

I have achieved :Airman of the Quarter (A.F.M.C)

Perfect 5 on 5 of 6 E.P.R

Sharp Troop (Feb 03)