Cameron Graves
Houston,Texas
Summary
Dynamic professional with verified performance, excelling in business development and customer service. Leveraging strong supervisory skills and Microsoft Office proficiency, I effectively drove promotions that enhanced productivity and sales. Committed to fostering team success and implementing wellness initiatives in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Omac USA
Houston, TX
01.2022 - 04.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Assistant Manager
BurgerIM
05.2021 - 12.2021
- Assisted in the growth of business by marketing promotions to drive productivity and customer sales.
- Provided excellent customer service in person and virtually.
- Trained new hires in company protocol.
Correctional Officer
TDCJ
05.2019 - 12.2020
- Supervised hundred of people daily to ensure proper procedures were followed.
- Responsible for testing and documenting results for entire facility during the initial outbreak of COVID.
- Managed a very detail-oriented schedule that had to be strictly followed on a daily basis.
Server
Salata
12.2016 - 12.2018
- Built and maintained close rapport with customers while handled transactions at a fast pace.
- Cooperated in a team environment to ensure team success.
- Followed health and safety protocols routinely.
Education
Psychology
Sam Houston State University
Huntsville, Texas12.2020
High school or equivalent -
Cypress Ridge Highschool
Houston, TexasBYU Flex GE
ProvoSkills
- Microsoft Office proficiency
- Hospitality management
- Pressure resilience
- Supervisory skills
- Team leadership
- Business development
- Wellness initiatives
- Organizational focus
Languages
Spanish
Professional
Return Missionary
- I have had the privilege to serve the beautiful people of the Dominican Republic as a missionary! My mission has helped me understand time management and the importance of being goal oriented. I know these talents will help me accomplish goals within the work environment.
Timeline
Customer Service Representative
Omac USA
01.2022 - 04.2023
Assistant Manager
BurgerIM
05.2021 - 12.2021
Correctional Officer
TDCJ
05.2019 - 12.2020
Server
Salata
12.2016 - 12.2018
Psychology
Sam Houston State University
High school or equivalent -
Cypress Ridge Highschool
BYU Flex GE
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