Cameron Hamilton
Sugar Land
Summary
Dedicated educator with strong foundation in curriculum development, client engagement, and logistics. Proven ability to collaborate effectively within teams in fast paced working environments and ability to adapt to the evolving needs in any workplace. Equipped with expertise in instructional strategies, classroom management, technical support, and prioritizing tasks to meet deadlines. Consistently focused on achieving tangible results and known for an aptitude in implementing new tools and methods to troubleshoot problems and enhance productivity.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Instructor/Project Manager
Sugar Land Music School
08.2021 - Current
- Designed and implemented curriculum & learning experiences for individuals
- Provided structured music instruction to clients of all ages
- Maintain detailed student progress records and lesson plans, emphasizing organization and data management
- Recorded and analyzed data to reach organizational targets and provided solutions for client retention
- Provided technical troubleshooting for workplace computer systems
- Enhanced student performance by developing individualized lesson plans tailored to their strengths and weaknesses.
Private Music Instructor
Private
01.2012 - Current
- Designed structured lesson plans, monitored student progress, and maintained detailed instructional records.
- Kept instruction current by integrating emerging trends and best practices in modern guitar pedagogy.
- Guided students in establishing attainable goals, resulting in measurable gains in technique and overall musicianship.
- Boosted student retention by delivering engaging, personalized, and interactive private lessons.
- Improved operational efficiency by optimizing the lesson-scheduling process for both students and instructor.
Logistics Coordinator and Sales Associate
Ameritex Movers
06.2019 - 01.2021
- Managed client information, prepared logistical documents, and coordinated team schedules.
- Utilized Excel spreadsheets and proprietary CRM software to match client needs with crew availability and resources.
- Delivered exceptional customer service and maintained high-quality standards to foster long-term client relationships.
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
- Monitored the schedules of movers throughout the day and notified customers of potential delays or changes in their schedule.
Customer Service Associate
Movie Exchange
01.2016 - 09.2019
- Handled inventory management, data entry of merchandise, and maintained detailed purchase documentation.
- Demonstrated strong attention to detail when evaluating and processing merchandise.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted in solving IT issues as needed
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Investigated and resolved accounting, service and delivery concerns.
- Cross-trained and provided support for other customer service managers.
Seasonal Administrative Assistant
Music and Arts Music School
08.2015 - 12.2015
- Managed rental agreements and customer files while providing technical guidance for musical equipment rentals.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed phone and email correspondence and handled incoming and outgoing mail and phone calls.
Education
Master of English -
Houston Christian University
Houston, TX12.2019
Bachelor's Degree - Music
University of St. Thomas
Houston, TX 05.2001 -
Certification - Audio Engineering
Houston Community College
Houston, TX05.2018
Certification - A+
Houston Community College
Houston, TX12.2015
Skills
- Proficient in Microsoft Suite and CRM software
- Competent in both MacOS and Windows operating systems
- 80 WPM typing speed
- Experience with database management, data formatting, and record keeping
- Knowledgeable in team building, project coordination, and logistics
- Curriculum planning and implementation
- Decision-making
- Strong organizational skills and high attention to detail
- Excellent written and verbal communication skills
- Customer service excellence and client relationship management
- Time management proficiency and adaptability
Certification
Audio Engineering Certification — Houston Community College
Timeline
Instructor/Project Manager
Sugar Land Music School
08.2021 - Current
Logistics Coordinator and Sales Associate
Ameritex Movers
06.2019 - 01.2021
Customer Service Associate
Movie Exchange
01.2016 - 09.2019
Seasonal Administrative Assistant
Music and Arts Music School
08.2015 - 12.2015
Private Music Instructor
Private
01.2012 - Current
Bachelor's Degree - Music
University of St. Thomas
05.2001 -
Master of English -
Houston Christian University
Certification - Audio Engineering
Houston Community College
Certification - A+
Houston Community College