Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron Hanewich

Wheatfield,IN

Summary

Dynamic and dedicated Crew Member at McDonald's, recognized for enhancing customer satisfaction through exceptional service and effective teamwork. Proven ability in cash handling and food preparation, consistently exceeding performance expectations. Demonstrated strong multitasking skills, contributing to reduced wait times and improved operational efficiency. Committed to maintaining high standards of cleanliness and safety. Willing to do what is necessary to ensure the continued success of the company.

Overview

15
15
years of professional experience

Work History

Crew Member

McDonald's
10.2018 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated kitchen equipment efficiently to prepare food items according to established standards.
  • Maintained cleanliness and organization of work areas, adhering to safety and hygiene protocols.
  • Collaborated with team members during peak hours to optimize workflow and reduce wait times.
  • Assisted in training new crew members on operational procedures and customer service techniques.
  • Processed transactions accurately using point-of-sale systems while handling cash management tasks.
  • Monitored inventory levels, restocking supplies as needed to ensure uninterrupted service delivery.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Crew Member

McDonald's
10.2010 - 07.2018

Providing fast order taking and cashing with a smile and finding time to stock my areas and keep them clean as I go about making food for customers.

Education

High School Diploma - Mechanical Engineering

Kankakee Valley High School
Wheatfield, IN
06.2011

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Valid Driver's license
  • Complex Problem-solving
  • Visual communication
  • Creativity and innovation
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Cooking
  • Positive company representation
  • Food running
  • Ordering procedures
  • Diversity awareness
  • Salesmanship
  • Production line work
  • Reliability and punctuality
  • Task prioritization
  • Product knowledge
  • Quality assurance
  • Stock management
  • Line efficiency
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Timeline

Crew Member

McDonald's
10.2018 - Current

Crew Member

McDonald's
10.2010 - 07.2018

High School Diploma - Mechanical Engineering

Kankakee Valley High School
Cameron Hanewich