Dedicated and versatile System Administrator with a proven track record in IT operations, network management, and system security across military and federal government environments. Skilled in server and network device maintenance, software troubleshooting, and implementing cybersecurity measures to safeguard critical assets. Adept at improving operational efficiency, reducing downtime, and supporting user productivity. Currently pursuing a Bachelor's in Cybersecurity and Information Assurance at Western Governors University.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Infrastructure Systems Administrator
AGovx
Kansas City, MO
03.2025 - Current
Administer VMware vSphere enterprise environments including ESXi hosts, vCenter Server, virtual machine lifecycle management, templates, snapshots, and cloning.
Provision, configure, and maintain Windows Server 2016, 2019, and 2022 systems in enterprise datacenter environments.
Administer Red Hat Enterprise Linux systems including RHEL 7, 8, and 9 environments.
Perform Linux operating system upgrades utilizing Leapp and enterprise lifecycle management procedures.
Manage Active Directory, DNS, DHCP, PKI, Certificate Authorities, and Group Policy infrastructure.
Support enterprise Key Management Services (KMS) infrastructure for Windows and Microsoft Office activation.
Troubleshoot VMware Tools, VM provisioning, template management, datastore utilization, virtual networking, and resource allocation issues.
Maintain and administer SolarWinds Orion monitoring infrastructure including agent deployment, alerting, reporting, and performance monitoring.
Support F5 BIG-IP load balancers including pool management, node configuration, DNS integrations, and service availability troubleshooting.
Perform STIG compliance remediation, vulnerability mitigation, and security hardening activities across Windows and Linux systems.
Utilize PowerShell scripting to automate system administration tasks and operational processes.
Systems Administrator
Govcio/Drug Enforcement Administration(DEA)
Overland Park, Kansas
02.2022 - 02.2025
Provided comprehensive IT support for a user base of over 400, including server maintenance, networking, and software troubleshooting
Maintained switches, routers, and UPS systems, ensuring 99% uptime across mission-critical environments
Assisted the Enterprise Network Operations Center (ENOC) in resolving incidents efficiently, contributing to improved network stability
Implemented system upgrades, including migrating to O365, reimaging devices, and pushing security software such as Zscaler
Active Directory & Identity Management: Managed AD, overseeing user/group permissions, GPOs, and secure access to sensitive systems
Enterprise Patch Management: Assisted with system updates, patch deployment, and vulnerability remediation
Windows Server Maintenance & Configuration: Administered Windows Server 2016+ in enterprise data centers
PowerShell Scripting: Utilized PowerShell for automation and system configuration
DNS, DHCP, and Certificate Management: Provided support for DNS and DHCP services, PKI, and Certificate Authorities
Supported video conferencing, VOIP configurations, and equipment installations, enhancing organizational communication by 20%
Conducted preventive maintenance and resolved hardware issues on laptops, desktops, printers, and peripheral devices
Facilitated backup operations and collaborated with external vendors to resolve network outages
Systems Administrator
U.S. Navy
Santa Rita, Guam
10.2017 - 10.2021
Advanced from Helpdesk Technician/Supervisor to System Administrator, overseeing support for classified and unclassified networks
Built and managed temporary SIPR/NIPR networks to support mission-critical maintenance periods, achieving 99.9% availability
Conducted STIG implementation and identified/remediated rogue devices to enhance network security
Performed regular maintenance on Cisco routers and switches, improving network performance by 15%
Trained and supervised junior staff, promoting skill development and operational efficiency
Administered and patched Linux servers (MRMS) and facilitated secure data transfers for system reconstruction efforts
Issued Navy PKI tokens and acted as the division's physical security representative, ensuring compliance with DoD standards
Managed and maintained VMware environments, provisioning and maintaining virtual machines
Configured VMware ESXi hosts and vCenter Server, ensuring high availability and resource efficiency
Assisted in implementing backup solutions for virtual environments, ensuring system resilience and minimal downtime
Monitored VM performance and optimized resource allocation
Ensured VMware environments were updated with the latest patches and security measures for compliance
Education
Bachelor of Science - Cybersecurity and Information Assurance