CAMERON HESS
Doerun,GA
Summary
- Four years experienced Active-Duty Air Force senior technician
- Active Top Secret/SCI Clearance and Comptia Sec+ certification
- Loyal and service devoted team member, with friendly and helpful people skills
- Devoted network systems specialist with innovative IT troubleshooting expertise
- Extremely hard-working employee who is dedicated to companies mission and vision
- Managed $40M secure network and computer systems, ensuring data protection and security for 4.5k personnel
Overview
4
4
years of professional experience
2
2
Certification
Work History
Network Systems Operations Technician
Air Force
Indian Springs, NV
09.2020 - Current
- Diagnosed and troubleshot network issues to ensure availability of critical systems and services
- Developed and maintained secure network and computer systems consisting of approximately 175 network related equipment, ensuring data protection and security for 4.5k personnel
- Installed hardware and software in optimal configurations to meet network performance requirements
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting
- Provided exceptional customer support by promptly addressing concerns and taking proactive measures to prevent future issues from arising
Construction Laborer
M2 Construction
Moultrie, GA
08.2018 - 10.2019
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces
- Worked on sites, installing roofs and other exterior components.
Food Server Kitchen
Go N Bananas
Lancaster, PA
08.2017 - 08.2018
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
- Planned and directed high-volume food preparation in fast-paced environment
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
Bachelor of Science - Information Technology & Networking
DeVry University
Las Vegas, NV03.2026
Associate of Science - Military Information Systems Technology
Air Force Community College
Las Vegas, NV06.2024
High School Diploma -
Hempfield High School
Landisville, PASkills
Juniper Networking
VoIP Telephony
Network Monitoring & Compliance
STIGs
Critical Analysis & Troubleshooting
Strong Work Ethic
Professional Customer Service
Team Player
AVAYA
Network Engineering
Cisco Networking
Certification
- Comptia Sec+ (expires 05/2027) - ID: COMP001021834574
- TS/SCI Clearance - CE: 2021-08-23; Granted: 2020-12-15
Accomplishments
- Assisted in a $90.5K SolarWind installation followed w/ executing network rescue configuration command that saves configuration of switches base wide every week in case of power outage
- Assisted in a $500K anti drone system install for unit; ~100ft fiber run
- Engineered a $300k network consisting of 2 VRF instances across 4 core nodes
- Designed and implemented an automated STIG review system on SolarWinds, resulting in 150 monthly man-hours saved
- Reviewed ~30k STIG vulnerabilities, rectifying over 1.5k
Awards
- Senior Airman Below the Zone - Sep 2022
- Air Force Good Conduct Medal - Oct 2021
Timeline
Network Systems Operations Technician
Air Force
09.2020 - Current
Construction Laborer
M2 Construction
08.2018 - 10.2019
Food Server Kitchen
Go N Bananas
08.2017 - 08.2018
Bachelor of Science - Information Technology & Networking
DeVry University
Associate of Science - Military Information Systems Technology
Air Force Community College
High School Diploma -
Hempfield High School