Summary
Overview
Work History
Education
Skills
Timeline
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Cameron Hobbs

Goldsboro,NC

Summary

Customer-oriented Wireless Sales Associate with thorough knowledge of company's products and services and familiarity of customer and market dynamics. Versed in assessing customer needs, maintaining stock and cross-selling products. Proficient in POS system operations coupled with positive, energetic demeanor.

Overview

5
5
years of professional experience

Work History

Wireless Sales Associate

Mid Wireless
01.2022 - 06.2022
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
  • Replenished, faced and organized merchandise on shelving.
  • Maintained accurate records of sales and customer information.
  • Guided customers to quickly locate merchandise in showroom.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Tracked and recorded department inventory of products.
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Wireless Specialist

Big Bang Enterprise
05.2019 - 11.2021
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations
  • Upsold customers by recommending accessories and promotions to increase revenue
  • Guided customers to quickly locate merchandise in showroom
  • Replenished, faced and organized merchandise on shelving
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings
  • Demonstrated proficient product knowledge to customers and provided detailed product information
  • Accepted and processed payments and purchases for new equipment using POS system
  • Operated product tools, equipment and point of sale terminals
  • Tracked and recorded department inventory of products
  • Maintained accurate records of sales and customer information
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Developed strong rapport with customers and created positive impression of business
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Managed efficient cash register operations
  • Activated both contract and pre-paid wireless phones for 10-25 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
  • Increased monthly sales 10-15% by recommending seasonal buy one get one sales, rebates and limited time offers

Sales Consultant

Classis Dodge
03.2017 - 02.2019
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Created detailed sales presentations to communicate product features and market data
  • Followed up with existing customers to provide additional support and address concerns
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases

Education

High School Diploma -

Eastern Wayne High School
Goldsboro, NC
06.2010

Some College (No Degree) - Information Technology

University of Phoenix
Tempe, AZ

Skills

  • Customer interaction
  • Inventory oversight
  • Product line knowledge
  • Cash register operation
  • Organization
  • Microsoft applications proficiency
  • Self-Motivated
  • Critical Thinking
  • Data Entry
  • Active Listening
  • Problem-Solving
  • Good Telephone Etiquette

Timeline

Wireless Sales Associate

Mid Wireless
01.2022 - 06.2022

Wireless Specialist

Big Bang Enterprise
05.2019 - 11.2021

Sales Consultant

Classis Dodge
03.2017 - 02.2019

High School Diploma -

Eastern Wayne High School

Some College (No Degree) - Information Technology

University of Phoenix

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Cameron Hobbs