Cameron Houston
Peabody,KS
Summary
Skilled Food and Beverage Hostess with proven expertise in guest relations and reservation management honed at Chow One Korean Steakhouse. Demonstrated ability to enhance customer satisfaction and streamline service processes, significantly reducing wait times. Excels in organizational abilities and exceptional communication, ensuring a welcoming and efficient dining experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales associate position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Food and Beverage Hostess
Chow One Korean Steakhouse
06.2024 - Current
- Enhanced customer satisfaction by providing attentive service and addressing guests'' needs promptly.
- Streamlined beverage orders for efficient service, resulting in a decrease in wait times for customers.
- Maintained a clean and organized dining area, ensuring a pleasant atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders.
- Managed reservations effectively, optimizing table turnover rates and minimizing wait times.
- Greeted all guests upon arrival warmly while providing information regarding seating availability or estimated waiting times.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Hostess
Nami Japanese Steakhouse
03.2023 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
High School Diploma -
Sheridan Hills Christian School
Hollywood, FL05.2024
Skills
- Organizational abilities
- Reservation Management
- Food safety understanding
- Phone Etiquette
- Exceptional communication
- Sales experience
- Guest Relations
- Beverage Preparation
- Cleanliness standards
- Strong multitasking
- Customer Service-Oriented
- Staff Coordination
Timeline
Food and Beverage Hostess
Chow One Korean Steakhouse
06.2024 - Current
Hostess
Nami Japanese Steakhouse
03.2023 - 06.2024
High School Diploma -
Sheridan Hills Christian School
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