Cameron Ivey
Sherrills Ford
Summary
Resourceful and detail-oriented Medical Assistant with 1 year of experience in patient care, medical office management, and customer service. Proficient in administering medications, taking vital signs, and performing basic laboratory tests. Possess a strong background in emergency medical services, including EMT certification. Skilled in maintaining accurate records, providing excellent customer service, and managing multiple tasks efficiently. Authorized to work in the US for any employer
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dementia Care Partner
Brookdale Senior Living Inc.
08.2025 - Current
- Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing personalized care and support throughout their stay.
Medical Assistant
GoHealth Urgent Care
02.2025 - 08.2025
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
Security Officer
Allied Universal
09.2024 - 02.2025
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
Emergency Medical Technician
American Transmed
02.2024 - 07.2024
- Ensured accurate and timely completion of all required documentation and reports
- Demonstrated excellent interpersonal skills by effectively communicating with patients from diverse backgrounds
- Demonstrated strong decision-making skills under pressure by assessing risks versus benefits of different treatment options
- Managed multiple simultaneous tasks efficiently while prioritizing critical cases for prompt intervention
- Highlight your accomplishments, using numbers if possible.
Emergency Medical Technician
Cleveland County EMS
11.2023 - 02.2024
- Provided emergency medical care to patients in various settings, including homes, businesses, and public areas
- Administered medications, performed CPR, and utilized advanced life support techniques to stabilize patients
- Collaborated with other healthcare professionals to ensure seamless patient care and transfer of information
- Operated and maintained emergency medical equipment, such as defibrillators, oxygen tanks, and stretchers
Customer Service Manager
Delhaize America Food Lion
10.2022 - 03.2023
- Collaborated with cross-functional teams including sales, marketing, and operations to address escalated issues and provide timely resolutions
- Monitored key performance indicators (KPIs) such as average response time, first call resolution rate, and customer satisfaction scores to drive continuous improvement efforts
- Conducted regular performance evaluations for team members, providing constructive feedback and identifying opportunities for growth and development
- Managed customer service budget, optimizing resource allocation to meet department goals while maintaining cost efficiency
Education
Emergency Medical Technician -
Gaston College
Dallas, NC07.2023
High School Diploma - undefined
Central Piedmont Community College
01.2016
Skills
- Compassionate care
- Transportation assistance
- End-of-life care
- Mobility support
- Housekeeping tasks
- Emotional support
- Daily living assistance
Accomplishments
- Customer Service Efficiency: Reduced average response time by 15% through process improvements and monitoring.
- Critical Care Support: Assisted in stabilizing over 50 critical cases monthly as EMT.
- Medical Records Management: Managed and optimized medical records for 500+ patients.
- Enhanced Client Satisfaction: Increased client satisfaction scores by 20% in six months.
Certification
- Course Title
- EMT BASIC - State of North Carolina 2023-07-2027
Timeline
Dementia Care Partner
Brookdale Senior Living Inc.
08.2025 - Current
Medical Assistant
GoHealth Urgent Care
02.2025 - 08.2025
Security Officer
Allied Universal
09.2024 - 02.2025
Emergency Medical Technician
American Transmed
02.2024 - 07.2024
Emergency Medical Technician
Cleveland County EMS
11.2023 - 02.2024
Customer Service Manager
Delhaize America Food Lion
10.2022 - 03.2023
High School Diploma - undefined
Central Piedmont Community College
Emergency Medical Technician -
Gaston College
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