Cameron Johnson
Atlanta,GA
Summary
Business-minded Finance Manager promoting more than 4 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Consumer Finance Manager
Automobile Acceptance Corporation
12.2021 - 01.2024
- Met weekly with department managers to discuss financial information according to current needs.
- Supervised approved loans and loan documents
- Developed a new training program that would help current staff and new employees increase productivity.
- Achieved a 44% increase in consumer loan approvals by implementing streamlined approval process.
- Implemented a new system for customer remittance advices resulting in a 50% reduction in queries
Bank Region Branch Manager
Fort Sill National Bank
04.2020 - 12.2021
- Assessed employee performance and developed improvement plans.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Increased sales by 58% by the first year of taking over as bank region manager.
- Oversaw a team of 7 to 14 Staff Members by providing guidance and leadership that increased productivity within the company.
- Developed strategic plan to increase account sales in multiple bank locations.
Supervisor
Fort Sill National Bank
12.2020 - 07.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity by 43%.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved consistently high customer satisfaction scores, exceeding benchmark targets by 72%
Team Leader
Fort Sill National Bank
09.2020 - 12.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Participated in daily bank branch operations and teller such as deposits, withdrawals, transfers, check cashing, loan payments, and other transactions.
- Trained team members in effective sales techniques, which contributed to a 10% increase in customer acquisition.
- Built strong relationships with customers through positive attitude and attentive response.
- Facilitated effective communication and collaboration between different teams within the bank.
Retail Banker
Fort Sill National Bank
04.2020 - 09.2020
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
- Participated in over 80 daily branch operations per day by processing withdrawals, deposits, cashing checks, and opening new accounts.
Real Estate Student Intern
Horizon International LLC
08.2018 - 05.2019
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Provided clerical support, addressing routine, and special requirements.
- Interacted with over 100 customers per day by phone, email, or in person to provide information regarding real estate services.
Education
Bachelor of Science - Business Management
Savannah State University
Savannah, GA05.2019
Skills
- Credit Control
- Financial Document Review
- Payroll Management
- Financial Data Analyzation
- Microsoft Office Products ( Word, Excel, and Powerpoint)
- Team Management
- Financial Reporting
- Budget and Forecasting
- Finance and Accounting Support
- Client Relationship Management
- Sage 50 Accounts Professional
Accomplishments
- Collaborated with team of 10 in the development of Edie Ave Project.( Horizon International LLC)
- Won Branch of the year 2020 for best branch out of the whole company for Sales and Customer Service (Fort Sill National Bank)
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.( Automobile Acceptance Corporation)
- Won Manager of the month in July 2022 by driving sales to increase the company profit by 10%( Automobile Acceptance Corporation)
Certification
- CM - Certified Manager Certification ( Clayton State University)
Timeline
Consumer Finance Manager
Automobile Acceptance Corporation
12.2021 - 01.2024
Supervisor
Fort Sill National Bank
12.2020 - 07.2021
Team Leader
Fort Sill National Bank
09.2020 - 12.2020
Bank Region Branch Manager
Fort Sill National Bank
04.2020 - 12.2021
Retail Banker
Fort Sill National Bank
04.2020 - 09.2020
Real Estate Student Intern
Horizon International LLC
08.2018 - 05.2019
Bachelor of Science - Business Management
Savannah State University
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