Cameron Karangu
Atlanta,Ga
Summary
Versatile individual with a diverse skill set capable of efficiently handling various tasks. Demonstrates determination and leadership qualities, while also receptive to learning and following instructions. Known for being hardworking and attentive. Eager to expand professional horizons and contribute to company success.
Overview
7
7
years of professional experience
Work History
Import/Export Agent
I.K. Hoffman
02.2023 - 09.2024
- Coordinated international shipping logistics for importing and exporting goods, ensuring timely delivery and compliance with all regulations
- Negotiated terms and pricing with potential customers, both domestic and international
- Managed customs clearance processes and documentation, maintaining accuracy and adherence to import/export laws
- Developed and maintained relationships with overseas suppliers and customers to facilitate smooth transactions and resolve any issues that arose
Mobile Representative
Chime Solutions
05.2022 - 11.2022
- Ensure the satisfaction of the customers of Spectrum Communication
- Demonstrate diversity assisting the wide range of customers using Spectrum
- Aided customers with their bills, technical problems, while also informing them of all the services offered to customers by Spectrum Communication
- Demonstrated exceptional customer service skills while assisting clients with mobile device troubleshooting and activations
- Utilized CRM software to track customer interactions and preferences, leading to personalized mobile recommendations and increased customer satisfaction
Assistant Property Manager
Westwoods
04.2021 - 04.2022
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Guest Services Representative
Atlanta Braves
01.2020 - 03.2021
- Greeted and assisted guests in a friendly and professional manner, enhancing their overall experience
- Handled guest inquiries, complaints, and requests promptly and efficiently to ensure customer satisfaction
- Provided accurate information about services, amenities, and local attractions to enhance guest experience
Auto Sales(Intern)
Ivory Chevrolet
02.2018 - 07.2019
- Company Overview: Macharia Karangu, uncle, owner of Ivory Chevrolet presented a great intern opportunity which offered lots of insight and knowledge about the sales business
- Macharia Karangu, uncle, owner of Ivory Chevrolet presented a great intern opportunity which offered lots of insight and knowledge about the sales business
Education
in Business Administration -
University of West Georgia
Carrollton, Ga05.2022
in Accounting -
Fisk University
Nashville, Tennessee06.2020
High School Diploma -
Banneker High School
Atlanta, GA05.2019
Skills
- Customer service
- Communication
- Multi-Tasking
- Leadership
- Critical thinking
- Active Listening
- Persistence
- Organization
- Collaboration
- Creativity
- Detail oriented
- Shipping logistics management
- Customs regulations
- Import compliance
- Time management
- Attention to detail
- Problem-solving
- Customer assistance
- Multitasking
- Reliability
- Organizational skills
- Effective communication
- Customer support
- Shipment management
- Relationship building
- Documentation skills
- Data entry
- Task prioritization
- Shipment tracking
- Professional demeanor
- Problem-solving aptitude
- Analytical skills
Timeline
Import/Export Agent
I.K. Hoffman
02.2023 - 09.2024
Mobile Representative
Chime Solutions
05.2022 - 11.2022
Assistant Property Manager
Westwoods
04.2021 - 04.2022
Guest Services Representative
Atlanta Braves
01.2020 - 03.2021
Auto Sales(Intern)
Ivory Chevrolet
02.2018 - 07.2019
in Business Administration -
University of West Georgia
in Accounting -
Fisk University
High School Diploma -
Banneker High School
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