Cameron Klose
Meridian,TX
Summary
Motivated professional with extensive experience in customer service and records management. Proven skills in time management, problem-solving, and adaptability, contributing to efficient document handling and data management.
Overview
8
8
years of professional experience
Work History
Records Specialist
Legal Monkeys
Waco, TX
10.2023 - Current
- Managed data transfer across storage mediums, including hard drives and tapes.
- Assisted development of new methods for efficient records management.
- Identified discrepancies between physical and digital record systems.
- Generated spreadsheets to monitor records management data.
- Retrieved records for law firms from internal and external sources.
- Scanned paper documents into digital formats with precision.
- Performed quality assurance checks on incoming data for accuracy.
- Trained new staff on record management systems to enhance team efficiency.
- Pulled patient records and transferred information to appropriate parties.
- Safeguarded medical records to maintain patient confidentiality.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Streamlined day-to-day office processes to meet long-term goals.
- Handled incoming calls and directed callers to appropriate department or employee.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Bake Case Clerk
SLOVACEKS
West, TX
03.2023 - 10.2023
- Greet and serve customers promptly with a friendly attitude
- Ensure bakery cases are full and well stocked
- Ensure all bakery products are properly labeled and priced
- Monitor product freshness and rotate stock to ensure quality
- Interact positively with customers and answer any questions
- Portion and wrap bakery items as needed
- Collaborate with other team members to ensure excellent customer service
Clerk
LUCKY STAR SWEEPSTAKES
10.2022 - 03.2023
- Greeted customers and answered their questions about game room offerings
- Handled cash transactions, processed debit cards, and issued change
- Recommended game room improvements and changes
- Collaborated with other team members to maintain a safe and organized environment
- Developed and implemented promotional plans
- Monitored and enforced game room rules and regulations
- Demonstrated excellent customer service skills
Patient Advocate Associate
PREMIER ER/URGENT CARE
Waco, TX
09.2021 - 10.2022
- Coordinated patient intake and registration processes
- Greeted and assisted incoming patients
- Verified patient insurance eligibility
- Answered patient inquiries and explained hospital policies
- Processed patient payments and collected co payments
- Managed patient scheduling and rescheduling
- Performed daily audits of patient accounts
- Maintained patient confidentiality and HIPAA compliance
- Processed medical records requests
- Generated patient appointment and referral letters
- Updated patient demographics
- Managed patient records and filing systems
- Assisted with front office tasks and special projects
- Maintained excellent customer service standards
42A-Human Resource Specialist
US ARMY
06.2019 - 06.2021
- Managed and coordinated travel arrangements for team members.
- Assisted with the preparation of reports and presentations.
- Handled confidential and sensitive information with discretion.
- Prepared and edited correspondence, reports, and presentations.
- Managed and maintained databases and contact lists.
- Assisted with data entry and data management.
- Assisted with creating and maintaining spreadsheets and databases.
- Maintained accurate and up to date electronic and paper filing systems.
- Provided high level administrative support to executive management and department heads.
Life Insurance Application Processor
AMERICAN AMICABLE LIFE INSURANCE
11.2018 - 05.2019
- Maintained a high level of efficiency in a fast paced office environment.
- Responsible for handling a variety of clerical and administrative tasks, including answering telephones, sorting mail, preparing documents, maintaining records, and providing customer service.
- Performed general office duties such as copying, scanning, and faxing.
- Handled customer inquiries, data entry, filing, and other office duties as needed.
- Created and maintained spreadsheets and databases.
SME-Sales Phone Associate
EMPERION
09.2017 - 11.2018
- Helped to train new sales associates and provided guidance and support as needed.
- Provided support to the accounting and finance team by processing payments and reconciling sales data.
- Responsible for helping customers find the products they were looking for and providing excellent customer service.
- Provided support to the marketing and advertising team by promoting store events and sales.
- Worked with other team members to develop and implement effective sales strategies.
- Provided support to the store manager and other team members as needed.
- Helped customers find products, processed sales, and excelled in providing excellent customer service.
Education
High School Diploma -
Abbott High School
Abbott, TX01.2017
Skills
- Troubleshooting and problem solving
- Customer service
- Records management
- Quality assurance
- Spreadsheet creation
- Records management systems
- Clerical skills
- Computer operations
- Teamwork and collaboration
- Attention to detail
- Time management
- Customer relationship management
- Quality assurance and control
- Conflict resolution strategies
- Patient confidentiality and HIPAA compliance
- Medical scheduling and intake processes
- Insurance verification and documentation
- Payment collection processes
- Data entry accuracy
- Account management strategies
- Performance management techniques
- Training and development programs
- Software knowledge
- New hire onboarding
References
- Brianna Knox - Briannaknox1@gmail.com - 254.342.1339
- Shelby Thompson - Slthompson428@gmail.com - 254.836.6357
- Krystal Penn - Krystalpenn@nextcare.com - 254.292.2787
Timeline
Records Specialist
Legal Monkeys
10.2023 - Current
Bake Case Clerk
SLOVACEKS
03.2023 - 10.2023
Clerk
LUCKY STAR SWEEPSTAKES
10.2022 - 03.2023
Patient Advocate Associate
PREMIER ER/URGENT CARE
09.2021 - 10.2022
42A-Human Resource Specialist
US ARMY
06.2019 - 06.2021
Life Insurance Application Processor
AMERICAN AMICABLE LIFE INSURANCE
11.2018 - 05.2019
SME-Sales Phone Associate
EMPERION
09.2017 - 11.2018
High School Diploma -
Abbott High School
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