Results-driven professional with a Class A CDL license and extensive experience at UPS, recognized for enhancing customer satisfaction through timely deliveries and effective problem-solving. Proven ability to train new staff and maintain high safety standards, while optimizing operations and reducing package damage rates. Strong communicator and dedicated team player.
Overview
9
9
years of professional experience
Work History
Package Car Delivery Driver
UPS
55 Glenlake Pkwy NE, Atlanta, GA 30328
08.2020 - Current
Demonstrated excellent problem-solving abilities when faced with unexpected challenges during the delivery process, finding solutions that satisfied both the customer''s needs and company expectations.
Contributed to the company''s positive reputation by exemplifying professionalism, reliability, and a strong work ethic in all interactions with clients and colleagues.
Assisted in training new drivers, sharing best practices and company policies to ensure consistent service quality.
Improved customer satisfaction by providing timely and accurate package deliveries.
Reduced package damage rates by handling items with care throughout the entire delivery process.
Effectively communicated with supervisors regarding any issues or concerns encountered during deliveries, contributing valuable feedback for continuous improvement efforts.
Managed route planning using GPS technology to optimize delivery times and reduce delays.
Operated delivery vehicle safely and efficiently to transport packages to designated locations.
Pump Operator
Balanced Energy Services
14060 US-85, Alexander, ND 58831
06.2019 - 04.2020
Operated and maintained various types of pumps, ensuring optimal performance during drilling operations.
Monitored fluid levels and pressure gauges to adjust pump settings for efficient operation.
Conducted routine inspections and preventive maintenance on pumping equipment to minimize downtime.
Collaborated with team members to troubleshoot mechanical issues, enhancing overall operational efficiency.
Derrickhand
MBI Energy Services
Watford City, ND
09.2018 - 06.2019
Operated and maintained drilling rig equipment to ensure optimal performance and safety compliance.
Assisted in rig-up and rig-down operations, contributing to efficient site mobilization and demobilization.
Monitored drilling parameters, identifying issues to optimize drilling performance and minimize downtime.
Collaborated with crew members to execute daily tasks, fostering a team-oriented work environment.
Conducted routine inspections of tools and equipment, ensuring readiness and adherence to safety standards.
Assisted in training new personnel on safety protocols and operational procedures for enhanced team competency.
Class a Cdl License
MasTec
Tallahassee, FL
04.2017 - 09.2018
Trained new staff on equipment operation and safety protocols to enhance team performance.
Assisted in conducting routine maintenance checks on tools and machinery.
Monitored equipment performance to ensure optimal functionality and safety standards.