Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Food Service Manager
Yosemite LLC
09.2020 - Current
Maintained an organized workspace, enabling quick access to necessary information for improved productivity during customer interactions.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Streamlined communication for efficient problem-solving, ensuring prompt responses to customer queries.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Assisted in developing the overall concept of the business, including the menu, and design of the restaurant itself during construction.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Babysitter
Local Families
01.2018 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Reassured children when upset providing emotional support and stability.
Food Prep and Busser
Carmen's
06.2021 - 08.2022
Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
Provided excellent customer service when interacting with clients, fostering positive relationships.
Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
Reset and cleaned tables quickly to prepare for new customers.
School Counseling Intern at Yosemite Unified School District, Yosemite High SchoolSchool Counseling Intern at Yosemite Unified School District, Yosemite High School
Summer Marching Band Camp Music Coach at Yosemite Unified School District, Yosemite High SchoolSummer Marching Band Camp Music Coach at Yosemite Unified School District, Yosemite High School
Team lead at badger pass ski resort at Badger pass Aramark Yosemite National ParkTeam lead at badger pass ski resort at Badger pass Aramark Yosemite National Park