Cameron LentShiver
Valdosta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Knowledgeable Avionics Technician well-versed in reading and interpreting drawings, schematics and blueprints. Brings 4 years of related experience, including strong knowledge of communication and navigation systems.
Knowledgeable and dedicated customer service professional with extensive experience in the call center and vehicle industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Remodeling Crew Member
D N D HOME IMPROVEMENT AND REPAIR LLC
Valdosta, GA
02.2022 - Current
- Adhered to tight schedules to avoid construction delays and finish many projects before expected completion dates.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Completed over 13 jobs with team based on customer desires, inventories and budgets.
Cashier
United States Navy, USN
Virginia Beach, VA
11.2019 - 06.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and locate items.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Completed inventory counts and ordered merchandise.
- Used POS system to enter orders, process payments, and issue receipts.
- Helped over 50 customers per day complete purchases, locate items and join reward programs
Aviation Electronics Technician
USN
Virginia Beach, VA
07.2015 - 11.2019
- Installed electrical and electronic components and assemblies.
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment.
- Adjusted, repaired and replaced malfunctioning components or assemblies.
- Coordinated work with engineers, technicians and other aircraft maintenance personnel.
- Assessed aircraft electrical systems to evaluate proper functioning.
- Laid out installation of aircraft systems following documentation such as wiring diagrams, blueprints, and manuals.
- Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
- Evaluated, specified, ordered, tested, configured and tracked aircraft and lab assets for company requirements.
- Performed thorough visual and physical inspections of all electrical parts.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
- Diagnosed faults and developed resolution plans.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Completed preventative and reparative maintenance on aircraft electronics and computer systems.
- Repaired and installed wiring, connectors, control boxes antennas and other pieces.
- Diagnosed faults and developed resolution plans on over 500 work orders per year.
Team Leader Supervisor
EleadOne
Valdosta, GA
06.2013 - 10.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Partnered with managers and trainers to train and develop team member skillsets and competencies.
- Incentivized performance metric improvements through various programs and initiatives designed to reward exceptional effort and noteworthy contributions.
- Defined key performance indicators for customer service reps to define clear, attainable landmarks for performance measurement.
- Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
- Set overall vision and provided team leadership.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Identified individual employee's unique work styles and adapted management methods.
- Maintained compliance with company policies, objectives and communication goals.
- Handled 50 calls per day to address customer inquiries and concerns.
- Averaged 16 coaching sessions per day with agents to better their skills.
Customer Service Representative
EleadOne
Valdosta, GA
02.2013 - 07.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved vehicle and sales issues over phone with over 40 customers daily.
Director's Personal Assistant
Doug Sebastian Productions
Valdosta, GA
09.2011 - 02.2013
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Organized and attended meetings, including compiling all related documents and reports.
- Displayed absolute discretion at handling confidential information.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Managed over 25 individuals weekly to ensure production stayed on track.
- Organized clients' homes prior to arrival home and performed house-sitting duties.
- Kept detailed track of household and maintenance inventory and schedules.
- Sourced and ordered office equipment and supplies.
Education
No Degree - Business
Tidewater Community College
Virginia Beach, VAHigh School Diploma -
Lowndes High School
Valdosta, GA05.2012
Skills
- Cooperative Attitude
- Reliable and Responsible
- Employee Training
- Inventory Stocking
- Honest and Ethical
- Manual interpretation
- Extreme manual dexterity
- Attention to Detail
- Safety-First Mentality
- Hand and Power Tools
- Problem Solving
Timeline
Remodeling Crew Member
D N D HOME IMPROVEMENT AND REPAIR LLC
02.2022 - Current
Cashier
United States Navy, USN
11.2019 - 06.2021
Aviation Electronics Technician
USN
07.2015 - 11.2019
Team Leader Supervisor
EleadOne
06.2013 - 10.2014
Customer Service Representative
EleadOne
02.2013 - 07.2013
Director's Personal Assistant
Doug Sebastian Productions
09.2011 - 02.2013
No Degree - Business
Tidewater Community College
High School Diploma -
Lowndes High School
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