Cameron Lowe
Warrenville,SC
Summary
Enthusiastic Programming graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team-oriented projects and debugging, with training in most base level coding languages. Motivated to learn, grow and excel in the industry.
Overview
2
2
years of professional experience
Work History
It Support Analyst
Midland Valley Christian Academy
Graniteville, SC
05.2022 - Current
- Supported users with software, hardware and network issues.
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Patched software and installed new versions to eliminate security problems and protect data.
- Answered customer support inquiries via specialized ticket tracking platforms.
- Created user accounts and managed access control.
- Monitored helpdesk and responded to incoming tickets to address support needs.
- Configured and distributed devices used daily by employees.
- Configured hardware, devices and software to set up work stations for employees.
- Used Excell to create and updated tracking documents.
Account manager
K&P Towing and Recovery
Warrenville, SC
11.2019 - 05.2020
- Responsible for keeping track of any and all cash flow from Pull-A-Part averaging $10,000 a week to monitor and $2,400 profit a week.
- Work on call Monday-Saturday.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Completed daily cash functions like account tracking, payroll and wage allocations.
Sales Associate
Advanced Auto Parts
Beech Island, SC
10.2018 - 11.2019
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Education Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks Handled over 100 customers and over 30 Commercial customers daily and maintained high satisfaction levels.
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
- Checked prices for customers and processed items sold by scanning barcodes.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Perform simple installations on customers' vehicles, such as wiper blades or batteries.
- Maintained records related to sales, returns and inventory availability.
Education
Associate of Applied Science - Computer Technology (emphasis in Programming)
Aiken Technical College
Graniteville, SC03.2021
High School Diploma -
Midland Valley High School
Graniteville, SC06.2015
Skills
- C
- C#
- Unity
- Xcode
- MySQL
- NoSQL
- Javascript
- PHP
- HTML/CSS
- VB
- Bootstrap
- Android Studio
- Fibit studio
- API integration
- Recordkeeping
- Requirements gathering
- MS Office
- Bookkeeping
- Heavy Equipment
- Usability understanding
- Problem resolution
- Inventory Control
- Safe equipment operation
- Help Desk Support
- Tracking and Documentation
- Microsoft Windows and Office
- Microsoft Intune
- Apple device Manager
Websites
Timeline
It Support Analyst
Midland Valley Christian Academy
05.2022 - Current
Account manager
K&P Towing and Recovery
11.2019 - 05.2020
Sales Associate
Advanced Auto Parts
10.2018 - 11.2019
Associate of Applied Science - Computer Technology (emphasis in Programming)
Aiken Technical College
High School Diploma -
Midland Valley High School
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