Highly skilled and results-oriented professional with extensive experience in the telecommunications industry. Proven success in managing complex obstacles and providing decisive team leadership. Top 1% in national fiber sales, and was ranked #4 in the nation, with a 197% average weighted attainment in 2023 and continuing strong performance into 2024. Exceptional interpersonal, leadership, and communication skills, adept at building strong client relationships and driving business growth.
• Successfully hitting sales numbers with over 100% weighted attainment.
• Developed and maintained strong client relationships to promote business growth.
• Provided tailored solutions to meet clients' telecommunications needs.
• Continued to share best practices and strategies within the team.
• Achieved Diamond Club status in 2023, the highest award in this role.
• Top 1% in the nation for fiber sales, and was ranked #4.
• Achieved 197% average weighted attainment for 2023.
• Frequently asked to share best practices and strategies.
• Researched sales opportunities to exceed goals and increase profits.
• Developed strong rapport with customers, creating a positive business impression.
• Negotiated and closed profitable sales contracts, enhancing customer loyalty and retention.
• Created and implemented successful sales campaigns to drive leads and increase sales.
• Graduated with over 100% weighted attainment.
• Established relationships with prospects and customers to promote product understanding.
• Utilized CRM to manage sensitive client information.
• Won new business by articulating the full value of the company’s capabilities to prospects.
• Served food and beverages promptly, focusing on customer needs.
• Worked with POS systems to manage orders and bills.
• Increased sales significantly by upselling higher-end products to customers.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set a positive tone for the entire dining experience as incoming guests' first contact point.
• Managed reservations and waitlists skillfully, ensuring timely seating of customers.
• Answered customers’ questions, recommended items, and recorded order information.
Time management
Problem solving
Customer service
Relationship building
Teamwork
Critical thinking
Cold calling
Customer retention
Territory management
Sales pitch development
Organization
Prospecting and discovery