Cameron March
Sorrento,FL
Summary
Accomplished healthcare professional with extensive experience in medical office administration, patient care coordination, and Durable Medical Equipment (DME) management. Adept at optimizing operations, streamlining appointment scheduling, and ensuring seamless patient-provider communication. Proven track record of enhancing customer service and improving efficiency in fast-paced healthcare settings. Seeking a remote position as a Medical Receptionist, Healthcare Intake Coordinator, Medical Appointment Scheduler, or DME coordinator, leveraging a strong background in healthcare logistics and administration.
Overview
12
12
years of professional experience
Work History
Private Caregiver
Frances March, Grandmother
Winter Park, FL
12.2022 - Current
- Provided compassionate care and companionship for my aging grandmother.
President/CEO
Cameron March Consulting Inc.
Winter Park, FL
05.2020 - 12.2022
- Led daily operations for an e-commerce business, improving logistics, customer service & contract fulfilment
- Managed payroll, supply chain, and shipping, increasing operational efficiency by 25%
- Enhanced client satisfaction through improved service delivery and operational oversight
- Developed remote leadership skills, overseeing multi-location teams
Office Manager
Center for Psychiatry and Behavioral Health
Casselberry, FL
01.2019 - 06.2019
- Streamlined patient check-in and appointment scheduling processes, reducing wait times by 15%
- Coordinated prior authorizations and medical records management to improve office efficiency
- Enhanced inter-department communication, fostering smoother patient handoffs and better care
- Reduced administrative errors by 20% through improved data management practices
DME Coordinator
Home Care Connect LLC
Winter Park, FL
01.2017 - 02.2018
- Processed DME orders, ensuring seamless communication between patients, vendors & adjusters
- Reduced equipment delivery times by 30% through efficient logistics coordination
- Facilitated insurance claims processing for workers' compensation cases, improving patient satisfaction
- Developed expertise in vendor negotiation and supply chain optimization
Patient Care Coordinator
Colorado Sleep Institute
Longmont, CO
06.2016 - 12.2016
- Coordinated patient appointments and sleep therapy treatments across multiple locations
- Managed insurance authorizations, improving claim approval rates by 20%
- Improved patient communication, ensuring timely and accurate information delivery
- Developed streamlined appointment scheduling, reducing missed appointments by 10%
Customer Service Representative
Major Medical Supply
Longmont, CO
06.2015 - 06.2016
- Coordinated DME orders, ensuring smooth communication between healthcare providers and patients
- Provided equipment setup support and patient education, enhancing service satisfaction
- Reduced product returns by 15% through proactive problem-solving and customer support
- Collaborated with cross-functional teams to streamline operations and improve service delivery
Caregiver
Millbrook Homes
Longmont, CO
10.2014 - 06.2015
- Provided compassionate care to elders with dementia & Alzheimer's, managing daily living activities
- Supported residents with medication administration, meal preparation, and personal hygiene
- Ensured a high quality of life through engaging social activities and personalized care
Lead Caregiver
Golden West Senior Living
Boulder, CO
08.2012 - 12.2014
- Led a team of caregivers, ensuring high standards of care and compliance with healthcare regulations
- Managed shift schedules and implemented personalized care plans, enhancing patient outcomes
- Trained staff and oversaw daily operations, improving service efficiency
Education
Online eMHA - Executive Healthcare Administration
University of Central Florida
Orlando, FL11-2026
BA - Psychology
Rollins College
06.2012
Skills
- Medical Office Operations
- Durable Medical Equipment (DME) Coordination
- Patient Care & Intake Coordination
- Appointment Scheduling Optimization
- Insurance Authorization & Billing
- Medical Records Management
- HIPAA Compliance & Data Security
- Healthcare Technology & EHR Systems
- Remote Team Collaboration & Leadership
- Vendor & Supply Chain Management
References
Available upon request
Timeline
Private Caregiver
Frances March, Grandmother
12.2022 - Current
President/CEO
Cameron March Consulting Inc.
05.2020 - 12.2022
Office Manager
Center for Psychiatry and Behavioral Health
01.2019 - 06.2019
DME Coordinator
Home Care Connect LLC
01.2017 - 02.2018
Patient Care Coordinator
Colorado Sleep Institute
06.2016 - 12.2016
Customer Service Representative
Major Medical Supply
06.2015 - 06.2016
Caregiver
Millbrook Homes
10.2014 - 06.2015
Lead Caregiver
Golden West Senior Living
08.2012 - 12.2014
Online eMHA - Executive Healthcare Administration
University of Central Florida
BA - Psychology
Rollins College
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