Provided top-notch valet service & hospitality for guests, ensuring a smooth and efficient parking experience.
Maintained a high level of professionalism and courtesy, consistently exceeding guest expectations.
Collaborated with hotel staff to coordinate the parking and retrieval of vehicles in a timely manner.
Delivered guest vehicles smoothly and met diverse needs of valet customers.
Resolved customer complaints through calm, constructive communication.
Provided punctual, polite valet services to uphold professional standards.
Determined customer needs by asking relevant questions and listening actively to responses.
Drove varied vehicles, including luxury and sports models, safely and legally.
Answered guest's questions about property amenities and services.
Escorted drivers to vehicles and helped load or carry large items.
Barback /Bartender
Freelance Work
03.2022 - Current
Greeted customers and provided friendly, knowledgeable service.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Coordinated and collaborated with bartenders and assisted with duties during special events and functions. to maintain smooth operation of bar area.
Restocked various bottles and canned drinks, ice, glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift. Monitored food and beverage supplies, assisting with restocking when needed.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Assisted in setting up and breaking down bar area for special events.
Arranged tables and chairs for special occasions and events.
Assisted in bartending duties during special events and functions.
Store Associate
ALDI
06.2021 - 12.2021
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Recommended complementary purchases to customers, increasing revenue.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Evaluated prices and conducted audits to detect and correct price discrepancies.
Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Timeshare Sales Representative
Sharelife
08.2021 - 02.2022
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Reached or exceeded sales quotas and preset personal performance goals.
Provided customers with best deals and well-researched travel accommodation options, successfully negotiating rates while improving customer satisfaction ratings.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
Guided sales prospects on resort property tours and followed up with targeted sales presentations.
Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Education
High School Diploma -
Windermere High School
Windermere, FL
06.2020
Skills
Exceptional hospitality skills ensuring a positive and memorable guest experience
Capable of providing personalized service for heightened satisfaction
Consistently exceeded sales targets and expectations through active customer engagement and relationship-building
Efficiently manage simultaneous tasks while prioritizing and execute responsibilities with agility in a fast-paced environment
Juggle responsibilities with ease, adaptability, and a fast-paced learning approach
Demonstrate a strong work ethic through efficient task handling