Cameron Metz
Memphis,TN
Summary
Adaptable and dedicated worker with exceptional communication, time-management, and computer skills. Excellent critical thinker and detail-oriented in regard to problem-solving and planning. Reliable and ready to make a contribution to your organization.
Overview
7
7
years of professional experience
Work History
Long Term Planner - Installations
Philips Health
06.2023 - Current
- Collaborated with cross-functional teams to ensure integrity of data in Salesforce
- Participated in process-testing projects and provided data to management to gauge project success.
- Created training material detailing all processes surrounding daily workflow, escalations, and compliance.
- Served as a primary source of training for new colleagues.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Engaged in both long and short-term resource planning, strategizing for on-time, high-quality deliverables.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
ACCOUNT MANAGER/ADMIN
Legal Jane LLC
01.2021 - 11.2022
- Investigated and researched issues to determine root causes and appropriate resolution methods
- Tracked and analyzed account metrics and reported findings to supervisors and executives
- Addressed customers courteously using suitable methods and problem-solving skills
- Researched protocols for process improvement projects
- Updated and maintained database with accurate customer information and timely data entry
- Maintained knowledge of company products and made recommendations based on client needs and prices
- Forecasted sales numbers to gauge product and campaign success.
CREW MANAGER
Cooper Moving
05.2017 - 10.2019
- Managed a small moving crew of 1-4 others for both residential and commercial jobs
- Assigned appropriate tasks to crew members, ensured move was completed in a timely manner, handled customer inquiries and employee conduct
- Responsible for acquiring job estimates
- Wrote customer bills and acquired payment after completed jobs
- Followed company guidelines and obtained a CDL to operate large-size trucks
- Ensured trucks were packed correctly with proper safety regulations present for weigh-stations.
Education
Bachelor of Arts - Psychology - Behavioral Neuroscience
University of Memphis
Memphis, TN05.2022
HIGH SCHOOL DIPLOMA -
Christian Brothers High School
Memphis, TN05.2016
Skills
- Data Management
- Organizational Systems
- Client Needs Assessment
- Risk Mitigation
- Customer Service
- Microsoft Office
- Exceptional Problem Solver
- Articulate Communication
- Critical Thinking
Personal Information
Title: Counselor/Analyst
References
- Mike Blair, Philips Health, Senior Director - Revenue Management, (508) 728-8605, mike.blair@philips.com
- Jim Lamarre, Philips Health, Project Manager - Installation Processes, (425) 482-8739, jim.lamarre@philips.com
- Angela Amendola, Philips Health, Manager, (289) 927-0547, angela.amendola@philips.com
- Jay Cooper, Cooper Moving, CEO, (901) 489-6440, jay_cooper@coopermoving.com
Timeline
Long Term Planner - Installations
Philips Health
06.2023 - Current
ACCOUNT MANAGER/ADMIN
Legal Jane LLC
01.2021 - 11.2022
CREW MANAGER
Cooper Moving
05.2017 - 10.2019
Bachelor of Arts - Psychology - Behavioral Neuroscience
University of Memphis
HIGH SCHOOL DIPLOMA -
Christian Brothers High School
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