As a bilingual experienced customer service and management professional, I am seeking a new challenge as a flight attendant. With a proven track record of providing exceptional service and leading successful teams, I am confident in my ability ensure a memorable experience for every passenger. I possess excellent communication skills, a keen attention to detail, and a passion for travel and hospitality. My experience in managing employees, as well as resolving conflicts and prioritizing tasks, has prepared me to handle any situation that may arise while in flight. I am committed to upholding safety protocols while delivering superior customer service.
- Track and report ATS/labor hours
- Assist with production duties, train associates and verify standard operating procedure compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers