Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yves Kole

Dallas,TEXAS

Summary

As a bilingual experienced customer service and management professional, I am seeking a new challenge as a flight attendant. With a proven track record of providing exceptional service and leading successful teams, I am confident in my ability ensure a memorable experience for every passenger. I possess excellent communication skills, a keen attention to detail, and a passion for travel and hospitality. My experience in managing employees, as well as resolving conflicts and prioritizing tasks, has prepared me to handle any situation that may arise while in flight. I am committed to upholding safety protocols while delivering superior customer service.

Overview

7
7
years of professional experience

Work History

Process Manager

Amazon
01.2019 - 04.2022

- Track and report ATS/labor hours
- Assist with production duties, train associates and verify standard operating procedure compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers

Restaurant Busser

Madeleine
10.2018 - 04.2021

Distribution Manager

L'emmanuel
07.2015 - 08.2018
  • Safely complete inbound and/or outbound warehouse tasks: unloading, sorting, labeling, and packing
  • Ensure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speed
  • Meet requirements for safety, quality, productivity, behavior, attendance, and overtime as needed
  • Operate computerized scanning equipment and maintain a clean, safe, and organized work environment
  • Kept daily transaction document up to date and accurate

Education

Computer Science

Richland College
Dallas, TX

Accounting And Business Management

Centre De Preparation A L'expertise Comptable
Abidjan

High School Diploma -

College Moderne De Bouafle
Bouafle, Ivory Coast
07.2012

Skills

  • ISSA Certified
  • Administrative support
  • Writing reports
  • Report analysis
  • Bookkeeping
  • Account Reconciliation
  • Financial Statements Expertise
  • Cash Flow analysis
  • Schedule Management
  • MS Office (Word, Excel, etc)

Accomplishments

  • Promoted to management team at Amazon after 2 years

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Process Manager

Amazon
01.2019 - 04.2022

Restaurant Busser

Madeleine
10.2018 - 04.2021

Distribution Manager

L'emmanuel
07.2015 - 08.2018

Computer Science

Richland College

Accounting And Business Management

Centre De Preparation A L'expertise Comptable

High School Diploma -

College Moderne De Bouafle
Yves Kole