Personable and dedicated with deep understanding of therapeutic massage techniques and human anatomy, combined with strong communication skills and client-focused service. Proficient in Swedish, deep tissue massage and prenatal massage, and knowledgeable about creating tailored treatment plans based on individual client needs. Committed to enhancing client well-being and relaxation through expert touch and care.
Overview
4
4
years of professional experience
Work History
Licensed Massage Therapist
Beauty Bar Salon and Day Spa
02.2023 - Current
Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and Prenatal Massage.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Increased client base through effective word-of-mouth and social media marketing strategies.
Barista
Old Crow Corner
09.2021 - 03.2022
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Sales Associate
Mendards
05.2021 - 09.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services.