Detail-oriented server with extensive experience in high-volume restaurants. Skilled in creating welcoming environments and maintaining high service standards. Committed to delivering exceptional dining experiences that enhance guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Outback Steakhouse
Wilmington, NC
01.2025 - Current
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Enforced customer service standards and resolved customer problems to uphold quality service.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Server /Take-Out Server
Outback Steakhouse
Wilmington, NC
09.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality.
Created a high-spirited team-player atmosphere by supporting my coworkers and becoming a known workplace personality.
Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Server
Barstow House
Nichols, NY
08.2020 - 07.2022
Handled high-pressure situations with composure, maintaining excellent service standards.
Developed strong rapport with regular customers through genuine hospitality efforts, leading to repeated business.
Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Education
Associate of Applied Science - Applied Mathematics And Science
Corning Community Colege
Corning, NY
05-2022
Skills
Customer service excellence
Work ethic
Leadership
Communication skills
Multitasking
Time management
Certification
Certified Trainer Outback Steakhouse
Affiliations
Lexington Outback Steakhouse Store Opening
Kannapolis Outback Steakhouse Store Opening
Accomplishments
Employee of the Month Outback Steakhouse
Employee of the Year Outback Steakhouse
References
References available upon request.
Timeline
Manager
Outback Steakhouse
01.2025 - Current
Server /Take-Out Server
Outback Steakhouse
09.2022 - Current
Server
Barstow House
08.2020 - 07.2022
Associate of Applied Science - Applied Mathematics And Science