Outgoing Corporate Recruiter with 2 years of experience in HR. Successful at working with departments heads and scheduling multiple interviews, adept at cold calling and nationwide recruitment, successful at negotiating contracts and streamlining hiring, recruitment processes and adapting at collaborating with co-worker through use.
Overview
2
2
years of professional experience
Work History
Corporate Recruiter
Launch Technical Workforce Solutions
01.2022 - 03.2023
Source, submit, screen, select, and manage candidates from career websites including LAUNCH's database
(ICIMS and Bullhorn)
Conduct phone screen process to properly match candidates with the right opportunities either locally or on a Per Diem Travel basis
Manage the client specific pre-employment process
Properly enter and update candidate details into LAUNCH's internal software database
Abide by daily, weekly, monthly, and yearly performance related metrics
Working closely with Account Managers to support client recruiting needs to match the right candidate with the corresponding best opportunity
Continually working with the team of recruiters to support clients and adhere to company growth
Ability to maintain confidential information
Assigned to special projects and assignments as needed
Handle overflow items from other departments as needed
Maintain Compliance breakdown with Candidate such as Drug Test, Background check, IDs, ITAR documentation, Vision Testing, and other important documentation to our Local and Aviation based clients
Ability to Schedule Interviews with Client Services and the client and maintain that communication through the process with each candidate.
Completed paperwork and work authorization forms after hiring new employees.
Collaborated with various departments to define job qualifications.
Visited colleges and job fairs to inform people about job opportunities.
Networked at corporate events to find potential employees.
Facilitated new hire orientation and scheduling.
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Customer Service Representative
Castle Automotive Group
02.2019 - 01.2022
Answering phone calls to schedule and monitor customer appointments and questions as needed
Making CSI phone calls back to customers who received their Subaru back from our
Service Department to ensure optimal reviews on good and bad metrics
Checking in the customer in the Service Drive via ADP on iPad tablets for the Service
Advisors
Talking with the customers in the service waiting area on vehicle progress, bill related questions, as well as mitigated customer disputes with the intentions of customer retention.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Human Resources Assistant
Castle Automotive Group
09.2019 - 09.2020
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Organized new employee orientation schedules for new hires.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Coordinated employee training programs to improve productivity and performance.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Education
Bachelor of Science - Human Resources Management
Purdue University - North Central
Westville, IN
12.2020
High School Diploma -
Chesterton High School
Chesterton, IN
05.2016
Skills
Creative Problem Solving
Microsoft Outlook
Highly Organized
Attention to Detail
Leadership and Teamwork
Active Listening
Critical thinking and problem
Solving
Effective Time Management
Microsoft PowerPoint
Ability to Multitask
Microsoft Office Word
Interpersonal Skills
Conflict Resolution
Decision Making
Microsoft Excel
Leadership Skills
Ability to Work in a Team
Customer Service
Computer Skills
Communication
Adaptability
Fast Learner
Time Management
Teamwork
Microsoft Office
Ability to Work Under Pressure
Sourcing
Leadership
Recruiting
HRIS
Knowledge of Regulations and
Compliance
ADP Workforce Now
Recruitment Strategy Development
Team Collaboration
Employment Verification
Timeline
Corporate Recruiter
Launch Technical Workforce Solutions
01.2022 - 03.2023
Human Resources Assistant
Castle Automotive Group
09.2019 - 09.2020
Customer Service Representative
Castle Automotive Group
02.2019 - 01.2022
Bachelor of Science - Human Resources Management
Purdue University - North Central
High School Diploma -
Chesterton High School
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