Cameron Olin
Medina,Ohio
Summary
Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
First Watch Daytime Cafe
06.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Barista
Tree City Coffee and Pastry
- Prepared beverage recipes and individually requested specialty drinks
- Maintained a clean and organized workspace for optimal productivity and safety.
- Suggested food items to complement beverage orders
- Reported equipment maintenance issues to management
- Created warm and welcoming store atmosphere
- Packaged ground coffee beans to meet customer special requests
- Satisfied customers consistently, quickly meeting needs with knowledgeable service
- Baked scones and other homemade pastries.
Delivery Driver/Employee
East of Chicago Pizza
07.2020 - 05.2021
- Answered customers' delivery, payment, and stock questions
- Upheld all safe food handling and health code standards in preparation and delivery of customers' foods
- Handled emergency repair issues, including changing tires and replacing light bulbs
- Kept delivery times low with well-coordinated, multi-customer routes
- Handled high-volume deliveries with safe operation of company-owned delivery vehicle
- Prepared the kitchen for daily workloads by setting up stations and organizing ingredients
Barista
Starbucks
05.2019 - 11.2019
- Cleaned prep areas and replenished supplies
- Prepared beverage recipes and individually requested specialty drinks
- Suggested food items to complement beverage orders
- Reported equipment maintenance issues to management
- Created warm and welcoming store atmosphere
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Education
Bachelor of Fine Arts -
Kent State University
05.2022
High School Diploma -
Medina High School
05.2018
Skills
- Positive Attitude
- Customer Service
- Relationship building
- Food preparation
- POS system operation
- Opening and closing coordination
- Coffee Expertise
- Beverage preparation
- Up-Selling
- Opening and Closing Duties
- Team Player
Timeline
Server
First Watch Daytime Cafe
06.2022 - Current
Delivery Driver/Employee
East of Chicago Pizza
07.2020 - 05.2021
Barista
Starbucks
05.2019 - 11.2019
Barista
Tree City Coffee and Pastry
Bachelor of Fine Arts -
Kent State University
High School Diploma -
Medina High School
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