Cameron Olin
Medina,Ohio
Summary
Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
First Watch Daytime Cafe
Medina, OH
06.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Party/Event Performer
Party People LLC
, OH
07.2021 - 05.2022
- Maintained composure during unexpected events on stage or in the audience.
- Practiced vocal exercises daily to ensure optimal vocal health and sound production during performances.
- Performed talents before live audiences in concerts, recitals and educational presentations.
- Learned acting, dancing and other skills required for dramatic roles.
- Posed for pictures with guests and excelled at improvisation and story-telling.
Barista
Starbucks
05.2019 - 11.2019
- Cleaned prep areas and replenished supplies
- Prepared beverage recipes and individually requested specialty drinks
- Suggested food items to complement beverage orders
- Reported equipment maintenance issues to management
- Created warm and welcoming store atmosphere
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Barista
Tree City Coffee and Pastry
- Prepared beverage recipes and individually requested specialty drinks
- Maintained a clean and organized workspace for optimal productivity and safety.
- Suggested food items to complement beverage orders
- Reported equipment maintenance issues to management
- Created warm and welcoming store atmosphere
- Packaged ground coffee beans to meet customer special requests
- Satisfied customers consistently, quickly meeting needs with knowledgeable service
- Baked scones and other homemade pastries.
Education
Bachelor of Fine Arts -
Kent State University
05.2022
High School Diploma -
Medina High School
05.2018
Skills
- Positive Attitude
- Customer Service
- Relationship building
- Food preparation
- POS system operation
- Opening and closing coordination
- Coffee Expertise
- Beverage preparation
- Up-Selling
- Opening and Closing Duties
- Team Player
Timeline
Server
First Watch Daytime Cafe
06.2022 - Current
Party/Event Performer
Party People LLC
07.2021 - 05.2022
Barista
Starbucks
05.2019 - 11.2019
Barista
Tree City Coffee and Pastry
Bachelor of Fine Arts -
Kent State University
High School Diploma -
Medina High School
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